Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Carolina Neurosurgery & Spine Associates has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Carolina Neurosurgery & Spine Associates

      225 Baldwin Ave Charlotte, NC 28204-3109

    • Carolina Neurosurgery & Spine Associates

      14135 Ballantyne Corporate Pl Ste 100 Charlotte, NC 28277-3668

    • Carolina Neurosurgery & Spine Associates

      9735 Kincey Ave Ste 300 Huntersville, NC 28078-9120

    • Carolina Neurosurgery & Spine Associates

      110 Lake Concord Rd NE Concord, NC 28025-2918

    • Carolina Neurosurgery & Spine Associates

      175 Amendment Ave Ste 104 Rock Hill, SC 29732-3042

    Business ProfileforCarolina Neurosurgery & Spine Associates

    Medical Doctor
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Carolina Neurosurgery & Spine Associates has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Carolina Neurosurgery & Spine Associates

        225 Baldwin Ave Charlotte, NC 28204-3109

      • Carolina Neurosurgery & Spine Associates

        14135 Ballantyne Corporate Pl Ste 100 Charlotte, NC 28277-3668

      • Carolina Neurosurgery & Spine Associates

        9735 Kincey Ave Ste 300 Huntersville, NC 28078-9120

      • Carolina Neurosurgery & Spine Associates

        110 Lake Concord Rd NE Concord, NC 28025-2918

      • Carolina Neurosurgery & Spine Associates

        175 Amendment Ave Ste 104 Rock Hill, SC 29732-3042

      Location of This Business
      225 Baldwin Ave, Charlotte, NC 28204-3109
      BBB File Opened:
      9/14/2007
      Years in Business:
      53
      Business Started:
      4/29/1971
      Number of Employees:
      250
      Business Management
      • Dr. Hunter Dryer MD, President
      • Ms. Kimberly Staley, Director of Operations
      Contact Information

      Principal

      • Dr. Hunter Dryer MD, President

      Customer Contact

      • Ms. Kimberly Staley, Director of Operations

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/18/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Subject: Attention Required: Carolina Neurosurgery & Spine Associates - Payment Agreement Activation ?Hello Gage,Your payment agreement with Carolina Neurosurgery & Spine Associates is now activated.Thank you for choosing Carolina Neurosurgery & Spine Associates. This email confirms activation of your payment agreement for the estimated amount of $1,467.88, details of which are included below for your review. Please note that you'll receive advanced notification via email before your card is charged.Log in to manage your payment plan.Manage Your Payment Plan Transaction Information Agreement Activation Date:August 1, 2023 Name on ***************************** Number:****1064 Card Type:MC Total Amount Due:$1,467.88 Frequency Type:Monthly Payment Amount:$122.33 Start Date:8/2/2023 Number of Payments:12 End Date:7/2/2024 Total Paid to Date:$1,345.63 Total Balance Remaining:$122.25 Number of Payments Remaining:1 Status:Active Thank you,Carolina Neurosurgery & Spine Associates ************** www.instamed.com 2024 ******************** All rights reserved.******************************************************************************** This message is for informational purposes only. Please do not reply to this email.For technical question please contact InstaMed Customer Support at ************** or email at ********************* For our helpful online support center please visit instamed.com/support You have received this email to give you updates and information about your InstaMed relationship.This is a copy of a payment agreement. They claim I had no agreement and sent my account to ************************* Collections. I made all the payments on time except the last one because they sent it to collections.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jensine M

      1 star

      05/29/2024

      My mother injured her spine and fractured her neck. She was put in a neck brace that caused a severe pressure wound and restricted her breathing for weeks on end. Before she had been fully healed or had even went to physical therapy, ******* is writing her back to work and stating that she refuses to allow and type of restrictions at work. My mother is nearly 70 and is healing at a slow rate. She still isnt able to lay down in the bed flat and is still pain if she doesnt sit still. Whenever she moves around a little bit she complains about her head and body hurting. My mother has expressed that she is not 100% however, ******** and ******* are not taking her concerns seriously. The customer service is absolutely poor. ******** stated that there isnt an email address that can be provided to use to state my concerns with this matter.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.