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Business Profile

Plasma Donation

Octapharma Plasma

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Octapharma Plasma's headquarters and its corporate-owned locations. To view all corporate locations, see

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Octapharma Plasma has 6 locations, listed below.

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    Customer Review Ratings

    1.07

    Average of 14 Customer Reviews

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    Review Details

    • Johnathon W

      Date: 07/31/2023

      Octapharma Plasma, should change the motto to profits over people. Last year the profits for Octapharma Plasma were over $1B yet they still nickel and dime the donors. And don't care when an issue with the card payment system happens. If it takes 3 days like the last issue on 6/21/23, you won't get any extra compensation for the wait. Take what you get for the donation and be happy with it. To them you're just a cash cow they can keep milking for plasma, why else put these centers in low income areas.

      Octapharma Plasma

      Date: 08/21/2023

      ***** contacted by management and went over his donations and the funding associated with them. All funding is accurate, donor expressed understanding.

    • Robert W

      Date: 07/19/2023

      I have been going to the Octapharma Plasma for a long time. This is the location on *********. **********, **. My name is ************************************** I went there on 7-18-2023 in the morning to give blood. I went through all off your testing that you have to do and was approve and just waiting for a set in the back so my blood could be drawn. I guest he was the Office Manager got up set because I pulled up a chair and set down because my back was hurting me. I had surgery on 12-14-2021. He got real up set because I was setting down in a chair waiting for a table so I could get blood he deferred me. I did not think that was right so I call the Company in ************** and they have an answering service taking calls and I explain what happen and she said that someone would call me back. I explain to her that I do not want the same man call me back, well the same man did call me so that is why I am writing this review. I feel he deferred me wrong. This is what I would like to happen-pay me my money for that day and remove me from you black list so I can continue to go back on Tuesday and Friday every week.

      Octapharma Plasma

      Date: 07/25/2023

      ***** disclosed back surgery during a conversation with the Center Director for sitting in a chair in the screening line. ***** informed the Physician Sub of surgery date of 22DEC21. ***** donated on 24FEB22, within the 6-month deferral period that is mandatory. ***** was permanently deferred for not revealing his surgery per Octapharma Plasma SOP's and *** regulations.

    • David P

      Date: 06/22/2023

      Unfortunately, I had to change my review to 1 star, your employees spend more time talking than working. Y'all were once the best. Now you're the worst. What happened?

      Octapharma Plasma

      Date: 07/25/2023

      Center Management had a discussion with the Donor while in the center. Both parties came to a resolution, and the Donor continues to donate with Octapharma Plasma to this day.

    • Marie K

      Date: 01/11/2023

      They deferred me about false diagnosis----which they can't do because they aren't Dr.s. I gotten a 2nd opinion and brought my paper work from my professional healthcare ********* still were very rude & unethical. I will fight for what's right. I will contact they headquarters. They are racist and they can lift the deferment as fast as they marked me deferred. I'm going get my Drs involved and it ain't over!

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