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Find a Location

Cedar Management Group has 1 locations, listed below.

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    Business ProfileforCedar Management Group

    Real Estate Consultant
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 39 Customer Reviews

    Customer Complaints

    21 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/13/2006

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10610 Metromont Pkwy STE 204, Charlotte, NC 28269-7607
    BBB File Opened:
    8/23/2006
    Years in Business:
    19
    Business Started:
    6/20/2005
    Business Incorporated:
    6/20/2005
    Accredited Since:
    9/13/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    150
    Alternate Business Name
    • Cedar Management Group, LLC
    Business Management
    • Mr. Vernon Kline, Vice President
    Contact Information

    Principal

    • Mr. Vernon Kline, Vice President

    Customer Contact

    • Mrs. Megan McGrath, Executive Assistant
    Additional Contact Information

    Fax Numbers

    • (704) 509-2429
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    21 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/29/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The issue we had with cedar Management group is that they were not responsive to our Needs such as Financial, integrating the water ledger bills into their system , list of debt owed to *** from various owners , passing the list not in timely manner to our Lawyer, telling us they did while the lawyer claimed he did not get it , etc... letting the one contact person , our president send several emails begging for help , till Cedar will answer, if at all .Bottom line, no response and no willingness to follow up on sensitive matters to our ***. This caused us delays and calling the property manager and the area manager assigned to us , which were not responsive.A letter sent to Cedar President and Owner, by our President of the *** remained unanswered as well , and further , the accounting department did not attend to our accounting needs . As we transition to our new *** Management group I will make sure that we have all data available to us .Lastly, curiously enough , I did not get any welcome package for my units from the new Management company , for which everyone else did get the welcome package. I am wondering whether my name was not passed to the new management company as everyone else did get their packages a while ago. I had to send an email to make the new management company aware of this issue.Another issue was that my reimbursement for the water gateway measuring water consumption for the whole 85 units , and cameras were never reimbursed or handled by any one from the accounting department . I did send all documents needed . My requested to get someone from the accounting department were ignored as we were going to have an executive meeting ,that we cancelled, after the Board convened , and decided that Cedar will not provide the information for which they repeatedly told us they will.
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    Customer Reviews

    39 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kaye C

    1 star

    07/16/2024

    This management group visits community once a month they assured me and do nothing to impose fines or implement rules for community covenants. They have LANDMARK landscaping for our community and what you can surely count on is for them to blow mowed grass and debris back up to the front of your house and garage.for debris blown back up to door and garage- this includes what was on the street. When sent concerns about, and proof with video of this happening, was told they dont do that by ******** manager over our community. Both businesses HORRIBLE. Had to end up changing only checking account number Ive ever had and deal with 6 months of nonsense and documentation with Cedar Managemebt who stated they didnt sign for a check written to them. This check was written to compensate for an increase in dues we were never informed about until a community meeting. Since I pay 6 months at a time, had to write additional check. The check for my original 6 months went through. I wrote the second check less than a week later, sent to same address and Cedar kept telling me only through emails they never received. Even after filing a check fraud claim at bank, took them over 2 months to go in and sign that they never received. They will never call you back again everything is communicated by email and comes weeks after concern posted on portal.When talked to landscaper about concerns and had sent concerns via portal- LANDMARK manager told me that Cedar told him to ignore me. My concerns were over a diseased tree reported last year and the fact they blow debris up to doors and garages. Had to buy a sign for them to stop cutting grass decided to do myself since same LANDMARK manager told me to do since they could only weedeat my yard which was always uneven. avoid the clean up after they visit. When did myself, they still blew debris from other yards up to my sore and garage. Provided pictures of to prove 4 weeks later no response.

    Local BBB

    BBB of Southern Piedmont and Western N.C.

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