Business ProfileforRB Restoration Builders

A representative of a company called RB Restoration Builders came walking to our house, shared information about the company and how they represented people in filing insurance claims to help repair the roof from storm damage. They began the claim and had come out several times to do inspections of our roof along with our insurance inspectors from Allstate. This began in May 2022. However they have not performed any services on my property and a check for ******** was sent to them back in July 20, 2022. When I called the *************** I was told the check had been cashed in August 2022.This was a 2 party check. We never signed the check for them. I have made several attempts at contacting the adjuster and they always have a different excuse. They say that they will ask for a reinspection to get more money to cover the cost of the roof repair. Several "inspections" were done between May 2022 and April 2023. They have not made attempts to contact us to update us on our case, I have always initiated contact. April 2022 - I called and shared my lack of satisfaction with their service/lack of service and they said they would try "one more attempt" to get more money from our insurance company to cover the cost. My last attempt to contact them was June 12, 2023. They said they would give me a call back with an update. They have not called back.They need to return the money to us, we will take care of the roof repair. We are already paying more insurance for the claim filed. We do not care to continue working with them.