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Business Profile

Collections Agencies

Paragon Revenue Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Reviews

Customer Review Ratings

1

Average of 16 Customer Reviews

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Review Details

  • Olivia L

    Date: 03/11/2025

    I keep receiving texts with strange links and calls claiming to be Paragon Revenue Group. The toll free number calls me and tells me to press one to speak with a representative, but when I do it hangs up the call. I have attempted to call the second number numerous times and it does not ring. This is very suspicious and I am unsure how this company got my information. No type of invoice or bill has been sent to me. I refuse to provide any sensitive and/or personal information when this company has many negative reviews.

  • Crystal P

    Date: 02/25/2025

    This company is the worst! The reported medical debt on my credit, but I have not once received a bill from them! They emailed me to confirm my contact information, which I provided them, and that was the last I heard of them until today when I got a hit on my credit. How am I supposed to know where to send my payment, or what the payment is even for??? This business needs to be investigated! I am happy to pay off my debts when I know what they are or where to send the payments!

  • Raymond H

    Date: 12/02/2024

    I have asked Paragon Group to send me monthly statements concerning what I currently owe. I get a lady who has an attitude toward me and refuses to send me any monthly notifications. I have no idea who I am actually paying off and how much I owe. I tried to get access to my information on-line at their site, but there is no way to connect with them.

  • Lexee M

    Date: 11/06/2024

    Lexee M

    Date: 11/06/2024

    They hit my credit as a charge off when I told them Im still in a dispute with the original owner of the debt That being the fact that I do just owe a debt. I have multiple insurances and they covered the entire balance but theyre still telling me I owe more. Absolutely not.

    Paragon Revenue Group

    Date: 11/07/2024

    The dispute has been sent to the original creditor for review and a dispute response has been mailed to the address on record.

  • Valerie R

    Date: 09/09/2024

    I have continually gotten phone calls from the Paragon Group leaving messages to please call a number. They are rude and do not want to work with you on a payment plan. The first time I tried calling to set up same plan like I had with the group before them (who I might add were very nice and was working with me). Paragon was very rude and had a attitude about how much they were demanding me to pay, even told me to go take out a loan to pay this bill. I said if I could do that the bill would already been paid. He then got very mean and I called him a *****and ended the call because I am not going to listen to someone downgrade me when they have no idea what else is going on. The last call I was trying to get a invoice or something breaking down what they say I owe and the rude lady said they already sent it and could not send another. I never received anything from them. I told her if she wanted to get paid that is what I would need to do so. She said she could give me address over the phone... no way that is a scam red flag! If companies would work with people on what they can afford then they would end up getting all the money instead of getting stuck with unpaid balances. By letting people like PARAGON harass and be unwilling to work with people they end up getting nothing. My husband has cancer and his treatments and bills are very expensive but guess what they are working with us and have set up a payment plan we can afford. And they will end up getting paid in full just because they treat us like good human beings who are trying instead of like the people at Paragon who act like you are beneath them and try to bully you into something you cant afford in the first place.

  • Darci M

    Date: 07/02/2024

    I have been continually receiving phone calls/voicemails from this company. I have never received a letter. I googled them and see they are a "collections" company. I do not have any accounts in collections that I am aware of so have no idea why they would be calling me. Again, have never received a letter so I called them to see if I could determine if this was a scam. All they would tell me is the name of the company and "since I wouldn't identify myself" they had to terminate the call. There should be some way for a company to let you know they are not a scam without you having to provide all the scam worthy information. It's a little difficult to decipher these days, so if this is legitimate business, they should probably start with a letter.

  • Janice M

    Date: 01/25/2024

    Simply the rudest person I have ever dealt with that is trying to get money from a medical standpoint. My insurance paid. I paid my l portion and they want more money

  • Magdalena C

    Date: 11/08/2023

    Horrible customer service. They immediately asked for social security number. Big no no. They had no solid answers and very shady with information.

  • Olivia T

    Date: 10/13/2023

    Olivia T

    Date: 10/13/2023

    Absolutely awful! I received a call this morning and the representative talked over me. I asked if I could have a letter breaking down these accounts so I can see what exactly I was being charged. She proceeded to tell me you know about these account, you know you need to pay, weve call 32 times and sent letters. Ive not received one letter from this company and they continue to call while Im at work and cannot answer. Disgusting get a handle on your representatives and their attitudes. You will not get a dime from me until I can have a letter stating what exactly is owed!

    Paragon Revenue Group

    Date: 10/17/2023

    We apologize for your experience. We will mail you an itemization. Once you receive it, you can use our self-service webiste to select a payment plan that is right for you. www.paynow.paragonrevenuegroup.com

  • Elizabeth M

    Date: 06/19/2023

    I am a sick of them constantly calling me I do not owe the money they are telling me I owe

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