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ComplaintsforInk & Body Shop, L.L.C.
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Complaint Details
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Initial Complaint
08/10/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
I had a tattoo done at this business and it got infected due to the lack of knowledge of Ghost the Artist doing the tattoo! Ive called and texted many times to no response. Sent pictures of infected tattoo and have medical bills due to his Incompetence.Business response
08/16/2022
Hello Shawn
I am the shop manager and have not been made aware of this complaint until now. We provide every client with after care information which is consistent with the industry standard and approved by the ** department of health. Weve never had a complaint of this nature before and would not expect to as long as the client stays compliant with after care procedures. Unfortunately, we have no control over the clients actions during the healing process. Outside factors such as pets, hygiene, water, environmental exposure etc all play a part in the healing process which is beyond our control.If you wish to discuss further and would be willing to provide additional documentation of your claim, please contact the shop directly and ask for me. If Im not available, please leave a message and I will return your call promptly. Thank you
Customer response
08/16/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.