Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Carolina Custom Cabinet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Carolina Custom Cabinet

      227 Florham Dr Dallas, NC 28034-8639

    • Carolina Custom Cabinet

      PO Box 146 Stanley, NC 28164-0146

    Business ProfileforCarolina Custom Cabinet

    Cabinets
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Carolina Custom Cabinet has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Carolina Custom Cabinet

        227 Florham Dr Dallas, NC 28034-8639

      • Carolina Custom Cabinet

        PO Box 146 Stanley, NC 28164-0146

      Location of This Business
      227 Florham Dr, Dallas, NC 28034-8639
      BBB File Opened:
      8/18/2010
      Years in Business:
      43
      Business Started:
      1/1/1981
      Business Started Locally:
      1/1/1981
      Type of Entity:
      Sole Proprietorship
      Number of Employees:
      1
      Business Management
      • Mr. Jesse Bradley Jr., Owner
      Contact Information

      Principal

      • Mr. Jesse Bradley Jr., Owner

      Customer Contact

      • Mr. Jesse Bradley Jr., Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/13/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      We originally got an estimate for our kitchen cabinets on 04/07/22 and the price was going to be $11,220.00, we weren't ready to start the project until June. ***** came back out 06/28/22 & we received an updated estimate $17,330.00. (Went up quite a bit in a 2 month time frame). On 07/08/22, I gave a check for $6,000.00 deposit. He was painting cabinets 08/23/22, we ended up compromising the original plan because he couldn't get it correct. He started bringing cabinets out 10/27/22. Doors came 11/22/22. We still are not using our cabinets. I messaged him 09/14/23 because I had already had several cabinets fall apart in my hands, doors falling completely off, screws in hinges ripping completely out. He came out 11/03/23 to "fix." He replaced all the hinges on all of the doors...then those hinges ended up not being able to go on some of the doors. He then put the original hinges on some doors and new hinges on others, some cabinets had both. I informed him this was unacceptable and he came back on 11/13/23 and put longer screws in the original hinges, said that's supposed to hold, but some already loose. He notched out around the new hinges and it looks like a toddler did it with a razor knife. He did not have any scribe molding around cabinets originally, he has since installed that since I said something. Our drawers are supposed to be dovetail and they are not. One drawer face was barely hanging on and his "fix" was caulk! Faces were supposed to be solid wood and they are plywood, one reason screws are stripping out. Paint is rough, not easily wiped off like kitchen cabinet paint should be. Several drawers are crooked. Does not look like a professional custom kitchen cabinet job by someone that's supposedly been in business for 40+ years. Cabinets hit each other & the wall when opening. I am trying to get estimates to see what, if anything, we can do at this point besides completely ripping out and starting over. We were cheated & taken advantage of.

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Southern Piedmont and Western N.C.

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.