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Maxwell Container Sales has 1 locations, listed below.

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    Business ProfileforMaxwell Container Sales

    Cargo Container

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2445 Clinton Road, Fayetteville, NC 28312
    BBB File Opened:
    8/11/2023
    Years in Business:
    17
    Business Started:
    6/7/2007
    Type of Entity:
    Limited Liability Company (LLC)

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On August 1, 2023 I paid Maxwell Containers of ************ **, $300.00 to come to my mother's house and move, my shipping container from one side of the yard to the other. The move was scheduled for August 8, 2023, Tuesday. On august 7, 2023, I received a call from ***, informing me that, the driver would be coming, later that evening and not at the agreed upon morning time, to move the shipping container. I agreed to this and waited all day for the driver, no driver came nor did i receive a call from anyone. The following day, i made several calls to *** and left several messages for *** i did not receive a call back, i drove over to *** and spoke with a man there, that looked up my scheduled paid service appointment, this man then called the driver and the driver said that he would come out that day, or the following. I was assured that, my container would be moved and i would recieve a call from the driver or ***. I did not recieve a call nor was my container moved. Today 8-10-23 i drove over to the *** and spoke with the same man, who told me that, the truck broke down the day before, and he forgot to call me to inform me of this. So, 1. *** takes $300 dollars of my money for a service. 2. *** does not complete the agreeded upon service, refuses to answer my calls or return my calls. 3. *** has me and my life on hold waiting for them to show up and complete the contract that was paid for a week in advance. At this point, these actions are looking very much like fraud, or maybe its racism, because i am a black man or maybe it's both. Whatever the issue or problem is, none of this is acceptable.
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    Customer Reviews

    0 Customer Reviews

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