Reviews

Words simple cant explain how heart broken and upset I am of this rental company. Gabriel rental/ **********. As a soldier in the us army I am here to tell u these people have no mercy and care for no one. They are true slum lords. I have no idea how this rental company is still up and running. All it would take if for an inspector to go out and inspect them and these properties would be shut down. I was not their more then two days and my world was turned upside down. They have leaking roof, mold and mildew, *****, infestations, no ventilation. The list goes on. I brought my issues up to the landlord and inturn had my lease terminated. They use your situation against u so they can take advantage of you. This is the property that needs to get shut down ********************************************* These people are ruthless they know how to get around the system and manipulate people. I agree will all these comments below on how these people are especially Gabriel. He acts like hes a kind person until u sign that contract then youre done for. No mercy. One day they will get caught for all the Terrible things they are doing. I have proof that there homes are uninhabitable. Picture the works.Put these people out of business

Thank you for taking the time to provide feedback on your experience with our company. We take all customer concerns seriously and strive to ensure that every interaction is a positive one.After carefully reviewing the situation, we believe that some aspects of your review may not accurately reflect the events as they occurred. For example: "You mentioned that (They have leaking roof, mold and mildew) . Our records show that on August 5 the day just before you move in you got the keys to inspect the room at your ease and that you were satisfied with the inspection and proceeded with signing the lease. You never mentioned mold or mildew. You mentioned that ( I brought my issues up to the landlord and in turn had my lease terminate) . Our records indicate that you sent an email on August 9 to terminate the lease. You complained that we do not have mercy. In fact we did all our best to help you during the hurricane. We gave you access to and allowed you to use a full three bedroom house till the rain stops and we can fix the leak. We never asked for extra rent. Regarding the leak from the roof. On august 7, Hurricane ***** hit the area with very heavy rain and winds. The proof that the hurricane ***** from 6 to 9 of August is available at ****** search. Your room was affected by the heavy rain and winds. The rain caused a leak in one spot in your room. The roof is less than 2 years old.You asked for immediate repair of the leak which is not feasible during the rain. We offered you a full 3 bedroom suite at ***********************. You moved there for 2 nights. We agreed to apply the rate of the room to the house till we repair the roof. When you asked to stay permanently at the 3 bedroom house at the rate of the room at *****. We declined your request. Accordingly you terminated the lease.Please review emails and texting between you and our staff. You are welcome to review the surveillance camera recordings during your visits to the office before and after signing the lease.We would like to address any concerns you may still have directly and work towards a resolution. Please feel free to contact us at ******************** so that we can discuss this further and find a way to make things right. Note: we reversed your rent payments that you made on line through a third party (stripe). The remainder of your deposit is ready at the office. One last note: the previous management of our properties unfortunately did not respond to previous reviews. I assure you that all these reviews are based on that we denied a financial favor to gain a good review. We absolutely refuse paying for a good review. Remember we denied your request to get a 3 bedroom house permanently at a rate of one bedroom. We are committed to providing excellent service and would appreciate the opportunity to resolve any misunderstandings.