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Find a Location

Good Will Publishers, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGood Will Publishers, Inc.

    Book Publishers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1982

    Years in Business: 86

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Good Will Publishers, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1520 S York Rd, Gastonia, NC 28052-6138
      BBB File Opened:
      9/20/1978
      Years in Business:
      86
      Business Started:
      7/1/1938
      Business Started Locally:
      7/1/1939
      Business Incorporated:
      7/1/1938
      Accredited Since:
      5/1/1982
      Type of Entity:
      Corporation
      Number of Employees:
      100
      Alternate Business Name
      • The Ambassador Company
      • Ambassador Associates
      • Ambassador Company(The)
      • Family Business Services
      • Heritage Company(The)
      • Public Relations Institute
      • Sign of the Dove
      • Ambassador Services
      • Taps
      • New Beginnings
      • Family Life Program
      • United Memorial Bible Services, Inc.
      • Ambassador Services, Inc.
      Business Management
      • Mr. Robert Gallagher, CEO
      • Mr. John P Briody, President
      • Mr. Richard Hoefling, Vice President
      • Ms. Lesa Houser, Comptroller
      • Mr. Billy Schiffiano, Marketing Specialist
      • Mr. Lee Dubois, CEO
      Contact Information

      Principal

      • Mr. Robert Gallagher, CEO

      Customer Contact

      • Mr. Robert Gallagher, CEO
      • Mr. John P Briody, President
      • Mr. Richard Hoefling, Vice President
      • Ms. Lesa Houser, Comptroller
      • Mr. Billy Schiffiano, Marketing Specialist
      • Mr. Lee Dubois, CEO
      • Ms. Connie Weathers, Administrator
      Additional Contact Information

      Fax Numbers

      • (704) 861-1085
        Primary Fax

      Phone Numbers

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/08/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      We first received an invoice from Ambassador Company January 2024, along with a copy of a book that had our name, with an old logo and non-existent phone number, as well as a few other small local businesses on a "sponsored by" page. I asked around the dealership and no one knew anything about it, so I threw the invoice away as it was not the first time a company had tried to get us to give them money for something we did not order. I also called the other businesses listed, none of them had authorized this book sponsorship either. Since then we have received an invoice/month and a letter from their "lawyer". We also received a collection notice from RMS in February. I called RMS and told them we had never authorized any sponsorship with this company. This was after I had spoken to a rep from Ambassador/Good Will Publishing. I had told them no one here with the authority to sign anything remembered them. We finally received a copy of an agreement Dec 15, 2022, with the signature of a salesperson. This salesperson is not only not authorized to sign any contracts or agreements, but he does not remember signing anything in the first place. From what I have seen on other complaints here, that is what the company does. They find the first person they see in the business, misrepresent themselves as a someone with the local school district, get their name and maybe even see their signature on something on their desk, and complete a fraudulent agreement. They can't even get the information correct on their fraud. Fortunately, we have not paid this scam company any money and we will continue to trash any invoices we receive in the future.
      Read More

      Customer Reviews

      6 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      jose e

      1 star

      04/04/2024

      I'm being charged for a product that i did not agree to or received. I gave my name and a business card so the lady could call me back after i had time to think about it. She agreed and said f i put my name down she would check back with me i received a call and decided to decline the offer. I later received a bill and an email with a contract with only my name in my hand writing everything else with someone else's. Don't give your name or ****** it down on any paper they give u its a scam.

      Local BBB

      BBB of Southern Piedmont and Western N.C.

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