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Business Profile

Auto Repairs

Carolina Collision Center at Capital Subaru-Hyundai

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromSydney R

    Date: 06/19/2025

    1 star
    DO NOT GO HERE!! Terrible communication. Kept our car for a month after a front end collision. Picked up when ready and come to find out they still needed to install a fender liner. In other words, its not ready. They let us take it (at this point weve run out of rental car allowance) and promised to call when the liner came in later that day. Did they? No. Disgustingly rude management. Did not repair our vehicle back to the way it was originally. Put headlight bulbs in different spots than they were before. TWO DAYS after we pick car up, car overheats in the middle of the road. They were never told to check the radiator. Wants to charge us now for towing the car to their shop. Car is not aligned properly. They dont care. Manager ****** ****** could care less if youre unhappy with their service. Kept trying to end the call. When I asked if I needed to come down there to explain what has happened since clearly a phone call isnt getting the job done, he said hed have me removed if I wasnt professional. Then he hung up on me, saying he was terminating the call. I am livid. Please, pick any other place but this one.

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