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Find a Location

Friendly Pets has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFriendly Pets

    Pet Store
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/24/2023

    Years in Business: 37

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Friendly Pets offers a variety of pets and pet supplies.

    Business Details

    Location of This Business
    625 Friendly Center Rd, Greensboro, NC 27408-7803
    BBB File Opened:
    8/4/1989
    Years in Business:
    37
    Business Started:
    12/1/1986
    Business Incorporated:
    12/1/1986
    Accredited Since:
    2/24/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 20446 for this business, issued by North Carolina Department of Agriculture & Consumer Services. The expiration date of this license is 6/30/2025.

    These agencies may include:

    North Carolina Department of Agriculture & Consumer Services

    1001 Mail Service Center

    Raleigh NC 27601

    (919) 707-3030

    http://www.ncagr.gov/

    • This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Jensen & Sons, Inc.
    Hours of Operation

    Primary

    M:
    12:00 PM - 6:00 PM
    T:
    12:00 PM - 6:00 PM
    W:
    12:00 PM - 6:00 PM
    Th:
    12:00 PM - 6:00 PM
    F:
    12:00 PM - 7:00 PM
    Sa:
    12:00 PM - 7:00 PM
    Su:
    1:00 PM - 6:00 PM
    Business Management
    • Mrs. Mary Beth Jensen, President
    • Ms. Reese Barker, Manager
    Contact Information

    Principal

    • Mrs. Mary Beth Jensen, President

    Customer Contact

    • Mrs. Mary Beth Jensen, President
    • Ms. Reese Barker, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/08/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Last week: 10/2-10/6, I went a few times to pet the puppies. I have had four dogs in my lifetime, and I recognize when dogs and cats are not well cared for. The animals show signs of virus and sickness. A few dogs ate their own fecus and drank their urinate-all while we were there. This clearly shows that they are kept in environments where this animal behavior is allowed and not cared for. The dogs eyes were very weepy, filled with water, some of the pups were very tired which makes me question if they have access to enough water and food. This is a puppy mill! Please shut this place down. Up to three dogs are being held in cages. I cannot imagine what else is going on behind the scenes. This place has very concerned reviews and all signs point to PUPPY MILL. I have full confidence that the Better Business Bureau will proceed with justice at the forefront to stop this practice. I look forward to hearing from you. Thank you.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shally M

    1 star

    07/18/2024

    Very unsanitary and awful pet breeding store! These poor puppies and other animals are confined in tight spaces without any room. They look unhealthy and exhausted. This place needs to be shut down for their unethical behavior. They even have puppies on sale because theyve been there for too long. Why are these puppies in tight spaces with no room to walk? Why are they laying in their own feces? What happens to the puppies and other animals that dont get purchased? The fact that this place is open and has been for years is absolutely disgusting. SHUT THIS PLACE DOWN!

    Friendly Pets Response

    07/19/2024

    First and foremost we are sorry you feel this way about us. We want to be clear in saying we are not breeders, we are solely a mom and pop pet shop. Puppies are placed on sale to quicken the speed that they find their furever homes, especially if there has been little interest in them. We will have every animal in this store until they are sold, they are not sent away until they find a loving home. All of our housing enclosures are up the standard of the United ***************** of *********** and Livestock as we are licensed by them and thoroughly regulated by them, we are sorry you do not agree with the standards they have set in place, which includes daily allotted exercise periods as well as daily enrichment through play and socialization. We pride ourselves on being very clean and having very healthy animals throughout the store, as soon as we see feces, urine or debris inside of any enclosure it is immediately cleaned and sanitized again up to and surpassing the **** standards. We hope to have answered your questions as well as cleared up any misconceptions you may have had, and hope that you will come visit us again better informed because we love pets as much as you do!

    Local BBB

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