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Business Profile

Hot Tub Service and Repair

Competent Hot Tub Repairs

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hot Tub Service and Repair.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Celeste R

    Date: 10/06/2023

    ****************'s story is identical to mine. He actually came to my house 3 times and was paid ****. The final visit he "ordered" a $1200 part but I never heard from him again. Still do not have a working hot tub, $2500 later.

  • Jessica C

    Date: 09/23/2023

    I filed a police report today 9/22/23 after getting scammed out of $1100 dollars worth of parts and repairs to my hot tub. I was originally told my heat sensors were bad so I expected a device fee ($179) dollars and about $50 dollars in parts. He showed up to my house and immediately told me it wasn't the sensors without even checking them and pulled my circuit board out and told me it was bad. He then put my (possibly undamaged) circuit board in his car and sat down at my table and called distributors to find a new one in which I was charged $627 dollars for the board and diagnosis. He told me his banking app was down so he couldn't take payment any other way other than "cash app" when I scanned the ** code the name of the company came up (competent hot tub repair) so I didn't think anything of it. He told me the last would be sent to my house. After a week of waiting I reached out and he told me they had the wrong address and they were sending the pay to him and he would come install as soon as he got it. He said he received it 4 days later and I would be in the books for the following Tuesday. Then, the excuses started and i never saw him at my house again...We started calling all the numbers connected to the business they were based on different locations in ** (*******, *********, *********, and **************) and found out they were all being directed to his personal number. I was then blocked from his phone number after texting him and asking for a refund. I spent the day digging up information through the bbb and found the man who only identified himself as "*******" (no last name) was *********************************************. Once I searched his actual name I found all the information about his criminal background with fraud and I knew I was scammed. At that point I went to the police. I'm hoping the Investigation will turn up other victims and we can join forces to stop him for good this time. If he doesn't get punished harshly this time I'm afraid he'll never stop! 0 stars

Competent Hot Tub Repairs is NOT a BBB Accredited Business.

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