Business ProfileforBowman's Sunrise Appliance

In December 2021, I paid 500 dollars down on a dishwasher. They had it on backorder at that time. The salesman (*****) told me it would probably be March before it came in. I continued to pay on it until it was paid off on February 4, 2022. The total amount was ******. Of course, the dishwasher still wasn't in. I called early March and was told that it would still be at least the first of April before I could get it. At this point, I made a decision. I didn't want the dishwasher anymore. There were other circumstances, which I did not divulge at the time, since it was none of the company's business.I called ***** back and told him I needed my money back. My oldest son had paid part of this money. He was very rude to me and said I should go ahead and wait and take the dishwasher. I said no, I wanted my money. He was angry and I could tell on the phone.I went to the store on March 18, 2022 and filled out paperwork. I was told at that time, it would take about a week and a half for me to get my money back. It is now April 7, 2022 and I still haven't seen a dime. I spoke to ***** again on Tuesday and he said the accounting department had been gone for a week!!! I wonder why? There was no holiday. At any rate, I paid them ****** and I have no money and no product. At this point I only want my money back in full because I do not want to deal with such rude people who will not try to understand that sometimes things happen and people need their money back. I had not taken possession of this product and I refuse to at this point. They are holding almost a thousand dollars of my money hostage. This isn't right. Please help.