Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Brian's High Performance and Automotive Repair, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBrian's High Performance and Automotive Repair, LLC

    Auto Repairs

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1582 Murrill Hill Rd, Jacksonville, NC 28540-8687
    BBB File Opened:
    8/5/2021
    Years in Business:
    29
    Business Started:
    1/1/1995
    Business Incorporated:
    4/26/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Brian Graf, Managing Member
    Contact Information

    Principal

    • Mr. Brian Graf, Managing Member

    Customer Contact

    • Mr. Brian Graf, Managing Member
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jonathan G

    1 star

    03/31/2023

    My truck was taken her for a warranty repair paid for by the dealership I purchased my vehicle from, the main service I want to talk about is all my spark plugs were replaced at this business which was covered under dealer warranty and paid for by dealership(I can do the work myself but it was just cheaper to pay the warranty deductible and have everything done) when I tell you a monkey with half a brain cell high on meth could have replaced the spark plugs better Im not over reacting every single coil bolt was over torqued and cracked every bolt down point on both of my valve covers, as well as one of the coils free floating on the plug causing another misfire, I really expected this shop to do better work but at this point my truck is out of warranty (them servicing it and road testing it put it 10 miles over the warranty) and I refuse to take it back Ive already had to bite the bullet and replace one valve cover so far and will be having to do the other in the near future, so yay me out $400 for the pair and hours of my time, all because the employees at this establishment couldnt read a torque wrench right, as well if they saw it had cracked from over tightening they could have told the dealer and had them pay for it, I know my valve covers were not cracked prior to service because I thoroughly inspect my vehicles before and after taking it to shops, and if it was cracked prior to servicing it would have been annotated on the receipt, so as of now I will not be recommending this establishment to others as they cant properly tighten bolts putting myself and my family at risk and I wont refer others out of fear that their lives could be put at risk as well

    Local BBB

    BBB of Eastern Carolinas

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.