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Tideline Marine has 1 locations, listed below.

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    Business ProfileforTideline Marine

    Marina

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    159 Old Bridge St, Jacksonville, NC 28540-4228
    BBB File Opened:
    3/3/2005
    Years in Business:
    39
    Business Started:
    3/11/1985
    Date of New Ownership:
    8/22/2019
    Business Incorporated:
    8/22/2019
    Type of Entity:
    Corporation
    Business Management
    • Mr. George Papastrat, Member Manager
    Contact Information

    Principal

    • Mr. George Papastrat, Member Manager

    Customer Contact

    • Mr. George Papastrat, Member Manager
    • Ms. Elyse Papastrat, Member Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Kirsten G.

    1 star

    08/16/2022

    We dropped our boat off in April of 2021 for the new owner, ******, to replace the EMM. The boat sat for four months before we were told the fuel injectors needed to be cleaned, but they couldn’t do it. They sent these to Florida to get ‘cleaned’. A year later, they get everything g back and they take the boat out for a test drive. We then get a call that while on the water, the lower unit “took a crap on itself”. We then wait many months this for that to be repaired. We call, we stop many at least a dozen times, but ****** is never available. Meanwhile, our boat is sitting outside collecting mold and dirt. SIXTEEN MONTHS LATER, we finally go to the shop and although we are told ****** isn’t available, we insist on waiting in the shop u tip he is available. When we finally speak, he tells us that he was waiting to get paid for the first half of the job before he would start the second half (that they caused). We were never told this, and frankly have a problem paying for a partial job! He now refused to fix the boat unless we pay him most up front, Siri g that it has sat for so long! It say because he would never update us, dodged our calls and visits, until we refused to leave without an answer on why he had held out protests for 16 Months. ****** is the new owner here, and frankly was too busy running for ** ***** ************** to run his business properly. We will be going to court over this!

    Tideline Marine Response

    08/25/2023

    This information is not accurate. Should the work order, customer signature and records be required to be removed I will submit. The customer owed money for work done. We requested payment prior to starting additional work. Customer declined to pay so we declined further work.

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