Business ProfileforJust in Time Plumbing, LLC

We contacted Just In Time Plumbing to install a walk in shower at our home. They assured us that they have been doing this professionally for many years and that the job would cost $1,100. On October 21st they arrived and did the job. We even as first time home buyers could clearly tell that it was not installed properly. The walls were not even nor water tight, snd the pan was not seated evenly as well. We were also not informed that they could not put up shower doors until after the job was completed and our money was taken. After complaints about the completeness of the work they sent out the same plumber on the 29th of October and he redid the job. Although it looked better there were still major problems. The shower walls were not adhered to the bathroom walls and the pan was still uneven thus preventing installation of the doors. We called again asking for a refund because of the work being incomplete a second time. They proceeded to refuse to give out a refund and they notified us that because the plumber used a specific adhesive our warranty was now void. The plumber used this of his own accord and we were not informed this would void the 1 year warranty that they provide. These are not stated in any of their terms and conditions or FAQ pages because they do not have either. Because of this there was no possibility that we would know what he did would violate our warranty. They were not professional and 4 associates on their end of the phone routinely talked over us and were disrespectful to us, our shower (calling it cheap and flimsy), and our home. They lied to us about the identity of the owner saying it was ****** even though it is not. They blamed their poor work on the age of the house even though they service the old homes all around ****** county. The plumber came once more to inspect the shower on the 26th of November and we have not heard back from them since. Overall we are extremely dissatisfied and feel we deserve a full refund.