Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Harley-Davidson of Charlotte has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileHarley-Davidson of Charlotte

            Motorcycle Dealers

            Contact Information

            9205 E Independence Blvd

            Matthews, NC 28105-4501

            (704) 847-4647

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            9205 E Independence Blvd, Matthews, NC 28105-4501
            BBB File Opened:
            8/18/2010
            Years in Business:
            31
            Business Started:
            12/2/1992
            Business Started Locally:
            12/2/1992
            Business Incorporated:
            12/2/1992
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 0023120 for this business, issued by Division of Motor Vehicles, NC

            These agencies may include:

            Division of Motor Vehicles, NC

            1100 New Bern Ave

            Raleigh NC 27697

            (919) 715-7000

            https://www.dmv.dot.state.nc.us

            Type of Entity:
            Corporation
            Number of Employees:
            30
            Alternate Business Name
            • R & K Harley-Davidson, Inc.
            Business Management
            • Mr. Ken Lipack, Owner
            • Mr. Ronald Lipack, President
            • Mr. Robert Parker, Vice President
            Contact Information

            Principal

            • Mr. Ken Lipack, Owner

            Customer Contact

            • Mr. Ken Lipack, Owner
            • Mr. Ronald Lipack, President
            • Mr. Robert Parker, Vice President
            Additional Contact Information

            Fax Numbers

            • (704) 847-8552
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/21/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I DO NOT RECOMMEND ****************************!?? Not only could they not fix my bike after 5 WEEKS, they tried to charge me $900 and $485 for a misdiagnosis and part that didn't fix it! When I picked it up, my seat was not even attached and wiring was bunched up out of place and loose under the seat. The seat wouldn't close and is now BROKEN! It was returned in pieces ONLY after I paid $352 and the bike wasn't returned in the same condition, but MUCH WORSE! They are incompetent and do not know what they are doing. They were rude and made several smart/rude comments, even tried to blame me for their issues and shortcomings not being able to repair my bike!

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Derrick H

            01/28/2024

            I went to Independence Harley Davidson in *********, ************** and was looking around to see what kind of bikes they had and met some nice people. When I seen a bike that I loved they tried instantly to put me on a **** street glide because it was cheaper than the 2018 street glide that I was wanting. So they ran numbers come back and trying to push the new bike in me still and I told them where I needed to be with payment and when the sales manager got envolved and he realizes that Im not budging that he insults me and wants to know if I could cut out eating ****** 4 days a week so I could afford the bike! So I get up and walk outside in the rain to look at other bikes and cool off so I wouldnt cause a scene and just left. Later I get a call from the guy I was dealing with first and tell him why I left and he apologized on behalf of the sales manager, which at that point had voided the sale of any bike on their property. I will never step foot back in there for anything! Sales Manager name is *******
            Read 2 More Customer Reviews

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.