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          Find a Location

          Morningstar Storage has 20 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Morningstar Properties, LLC

              725 Park Center Dr Matthews, NC 28105-5012

            • Morningstar Storage

              9539 Charlotte Hwy Fort Mill, SC 29707-7115

            • Morningstar Storage

              935 N New Hope Rd Gastonia, NC 28054-3354

            • Morningstar Storage

              930 Retail Dr Fort Mill, SC 29715-6203

            • Morningstar Storage

              2527 Little Rock Rd Charlotte, NC 28214-2719

            Business ProfileMorningstar Storage

            Storage Units
            Multi Location Business

            Contact Information

            725 Park Center Dr

            Matthews, NC 28105-5012

            Visit Website
            (800) 671-7552

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Morningstar Storage has 20 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Morningstar Properties, LLC

                725 Park Center Dr Matthews, NC 28105-5012

              • Morningstar Storage

                9539 Charlotte Hwy Fort Mill, SC 29707-7115

              • Morningstar Storage

                935 N New Hope Rd Gastonia, NC 28054-3354

              • Morningstar Storage

                930 Retail Dr Fort Mill, SC 29715-6203

              • Morningstar Storage

                2527 Little Rock Rd Charlotte, NC 28214-2719

              Location of This Business
              725 Park Center Dr, Matthews, NC 28105-5012
              BBB File Opened:
              8/16/2016
              Business Incorporated:
              5/30/2002
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Morningstar Properties, LLC
              Business Management
              • Ms. Melissa Boyer, Store Manager
              • Mr. Craig Robertson, Vice President
              • Ms. Donna Lutz, Store Manager
              • Ms. Nicky Ludolph, Manager
              • Mr. David Benson, Manager
              Contact Information

              Principal

              • Mr. Craig Robertson, Vice President
              • Mr. David Benson, Manager

              Customer Contact

              • Mr. Craig Robertson, Vice President
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Renting a storage unit

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/30/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I had rented a storage unit with this facility. I used the online portal to make payments. I knew my sister had gotten behind so November 2023 I went on the portal and paid the entire amount it showed I owed. On November 30, 2023 I paid $153.65 on the online portal as this was the entire amount showing due. I called in January because the portal wasnt allowing me to make a payment and I was told my storage unit and contents were auctioned off. When I researched SC law it states that a unit must be delinquent 60 days and the tenant must be notified none of which had happened. When I spoke to the district manager he stated that I had stated that the portal wouldnt have allowed me to make a payment if I was behind. I said well it showed a balance and allowed me to pay it. When I asked him to research it he never got back to me. I asked him to escalate the situation and again I have been ignored.
              Read More
              Read 2 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Patrick M

              07/10/2024

              Do not reserve a unit they will not refund a cancelation. They didn't mention this when i asked for information about my reservation. A reasonable small cancelation fee would be acceptable, not $275.Date Unit Description Charge Discount Tax Total Payment Method 06/27/24 1703 Cylinder Lock(1) ***** 0.00 1.48 ***** ***** 07/22/24 1703 Rent 7/22-7/31 ****** 0.00 0.00 ****** ****** 07/22/24 1703 Insurance 7/22-7/31 3.87 0.00 0.00 3.87 3.87 07/22/24 1703 Facility Fee ***** 0.00 0.00 ***** ***** Taxes 1.48 Payment (less tax) ****** Payment Subtotal ****** Credits Applied 0.00 Refunds Applied 0.00 Total Applied to Account ******
              Read 1 More Customer Review

              Local BBB

              BBB of Southern Piedmont and Western N.C.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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