Business ProfileforPort City Movers

Paid $3091.10 on April 15, 2024 April 8 Representative came to our house to inspect all items to be moved. April 15, 2024 Crew packed and loaded furniture. Truck would not hold all the items listed. April 15, 2024 Unpacking in *************, **.. Asked to sign off on the inventory sheet. Asked about some things in the living area that were not placed properly. The 65-inch TV was supposed to be put in place and connected. Box removed revealing 3 broken places in *******. Asked to go ahead and sign off and called to report damage. After the movers left, we discovered broken glass in the driveway and garage, not sure what was actually broken. Upstairs discovered huge dent in the dryer. Noticed dents and scratches on the outside of the washer and dryer. Water stains next to the washer and when turned on, water spurted from the hoses. Wooden daybed was loose with screws missing other paris tossed around the room. Next day, noticed the leg and support shelf on a black marble top table was badly scratched. Saw damage to the wall going upstairs. The middle support for the railing pushed in leaving a hole. May 6, 2024 ***** forms sent to:Moving ***** Services ***************, NC c/o ********************************** ************ May 13, 2024 Queen-sized bed tilting. Looking underneath saw feet were only connected on one side of the frame. Removed the mattress and box spring and discovered the support beams were not screwed in, missing screws in several places. Two bed frame feet/legs were missing. Ones attached both on the bottom support beam. Spoke with ********* to report. Told we would hear from them and insurance company to rectify the problem. No response since then.Relating to the bed, more damage being done and may cause us harm. Insurance forms make a point that they have 9 months and if we replace or repair, they will not reimburse us for the damages.