Business ProfileforMount Airy Toyota Scion

On 6 April 24, I traded my vehicle for a 2023 Toyota Tacoma at Mt. Airy Toyota. It was made very clear early on that I was a ******* resident needing a FL registration. I am a military member stationed in ********, and would need all subsequent registration sent to my VA address. Nothing in this process should be sent to my FL residence.On 6 May 24, I was called by *********************, my salesperson, while away on a work assignment stating I needed to sign a ***** of ********* as the original forms I had signed for my registration were not correct. I was unavailable to return right away, so we agreed the forms would be sent to my VA address and I would have them signed and notarized upon my return. I asked **** if I would receive a new 30-day tag so I could drive my truck, and was told I could continue driving it on expired temporary tags as police would understand a delay in receiving registration. I was not comfortable doing this and requested permanent tags as soon as possible. I received the forms 21 May 24, and had them notarized and *****'d back 22 May 24.On 6 June 24, I called to ask for an update and was told it was processing. On 11 June 24, I called and was told FL DMV had processed my registration but needed proof of insurance. I sent proof immediately to ********, the Title Clerk.On 14 June 24, ******** called and notified me they had ******* my plate and it and I would have them by noon the next day. I never received this. On 17 June 24, I called ******** and left a voicemail requesting a callback since I had still not received my registration, and was never called.On 19 June 24, I again called ******** and was again sent to voicemail. My father spoke to a manager and was told they had *****'d my plate to my FL address, despite my early notification against doing so. After several more phone calls, I was told I would have to rectify the situation myself with the FL DMV.I have had this truck since April and have been unable to drive it since May.