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Find a Location

Colonial Capital Plumbing and Septic LLC has 1 locations, listed below.

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    Business ProfileforColonial Capital Plumbing and Septic LLC

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/29/2023

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Reliable Plumbing Professionals
    Whether you need a simple faucet installation or complete sewer line replacement, we offer a wide range of residential and commercial plumbing services to meet your needs. With over 30 years experience you can be sure its fixed right the first time on time.
    Septic Installation and Repair
    We strive to exceed expectations by ensuring that all plumbing and septic services are completed to the highest standards. We will provide you with a free consultation to explain all of your available options so that you can choose the scope or work that’s right for your home or business.

    Products & Services

    This business provides plumbing repairs, water heater tank and tankless installation and repair, plumbing remodel, drain cleaning, septic repairs installation and inspection.

    Business Details

    Location of This Business
    3701 NC Highway 55 E, New Bern, NC 28560-5154
    BBB File Opened:
    5/4/2011
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Incorporated:
    11/14/2018
    Accredited Since:
    6/29/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of L.32401 for this business, issued by North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. The expiration date of this license is 12/31/2024.

    These agencies may include:

    North Carolina State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors

    1109 Dresser Ct

    Raleigh NC 27609

    (919) 875-3612

    https://www.nclicensing.org

    • Plumbing license #32401 septic license #4792 septic inspector #4792I
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 6:00 PM
    W:
    7:00 AM - 6:00 PM
    Th:
    7:00 AM - 6:00 PM
    F:
    7:00 AM - 6:00 PM
    Sa:
    7:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Larry Henning, Contact
    Contact Information

    Principal

    • Mr. Larry Henning, Contact

    Customer Contact

    • Mr. Larry Henning, Contact
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I paid $325 for a diagnostic plumbing visit. The plumber came and he did the diagnostic visit without testing anything. In the process he broke our crawl space door, he broke a pvc pipe fitting, causing water to spray every. He unplugged the pump so it would stop spewing water, without telling anyone what was wrong. When we realized what happened, we called and denied breaking it and blaming it on old pipes. He said he wouldn't fix it without being paid additional charges.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrew M

    5 stars

    11/18/2023

    ***** and **** did an excellent job resolving technical issues with my Navien tankless water heater. They were relentless in resolving the issues; even to the point of spending hrs seeking manufacturer support. As a homeowner, I was very impressed with their work in repairing my system. I would definitely seek their help in the future.

    Colonial Capital Plumbing and Septic LLC Response

    11/23/2023

    Thank you for your business!

    Local BBB

    BBB of Eastern Carolinas

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