Business ProfileforCarolinas Air Duct Cleaning Services, LLC

Date of service was 01/11/2022.We hired Carolinas Air Duct Services to clean our air ducts. We were told that they would clean the air ducts with brushes from the vent covers all the back threw the vent lines. So, we hired them for the job. They came here and didn't use brushes like they told us, just shot some air in the vent covers and said they are clean! They only remove one vent cover and took a pic saying everything is cleaned. All they did was push the dust back into the vent lines. Telling me they have a picture that vents are cleaned! The dust started coming out the same day they said they cleaned them and is as bad if not worse since they loosened up the dust in the vent lines! I called them and complained! And was told too bad. they have a picture showing vents are cleaned. (I don't know how's that's true, since they only removed one vent cover! They did offer to come back and clean them again. And I said know I didn't want them back in my house! That I wanted my money back, so I could get a real place to clean my vents! They also had a 20% off coupon on their web site, that they wouldn't take when they got to my house. And I had to call and fight with the owner to get it!