Customer ReviewsforMyComputerCareer

I am a honorably discharged 11b veteran of US military with prior pc and networking experience. I completed their entire program ITSA, CSS, and CSE to attain the highest pay possible as I am a father of 6. I maintained an A avg thoughout the course and acquired almost all their certifications during the program. I attained the A.S. in networking and cybersecurity after graduation. Many students in my class got jobs, mostly entry level, during the course. I graduated Nov of ***************************************** even a viable lead for adequate work. Alumni services agent couldnt even spell my name right on the resume they built eventhough I went through their whole program. I used a decent portion of my GI bill and have nothing truly useful left and they are about to expire. I would not recommend pursuit of this program online as that is my only experience with the school. MyCC was a big disappointment and not as attainable as advertised. I especially would not recommend a completely inexperienced computer illiterate individual to pursue this as many in my classes were lost and left to the wind! Not satisfied with the program and it has not attained me a better life!

Hi, *****...a few things here. Obviously let's start with a thank you for serving. Also thank you for attending our programs and moving your way successfully through each one. The job market is volatile to say the least. Recruiters are quick to tell us it can take up to 12 months to find a position in certain situations. Sometimes you have to get lucky and connect with the right person, but most of the time this process requires unwavering commitment to finding a gig. This means sending as many tailored resumes as possible, networking both online and offline, and just doing everything you can to get your name out there. Based on the dedication you showed on your learning path, we're guessing you're already doing much of what's listed above. With that in mind, I'd urge you to stay as connected as possible to ****** Services. That team will always listen and do everything they can to support your search. If you reach out and express some of these concerns, they will work with you to update your search process and assist you in any way possible to get those interviews. Searching for a job can be a frustrating process, especially with all the great information and certifications you have under your belt, but don't give up. We've helped thousands of graduates find work, some of those quickly, and we will continue supporting you to help you and your family find that better life.

This Teacher ******* in not a good instructor, Shes every rude, and she act like shes paying you to be there, when its the other way around.

Hi, ******...your experience sounds pretty outside of the norm but definitely want to address your concern. Please know you can connect with your instructor to voice any issues and/or your mentor anytime. Also, if you'd like you can send a note directly to our founder **** through the Dear **** email (yes, he reviews every single email). Stick with the program, you're almost there!

Hi, ******...your experience sounds pretty outside of the norm but definitely want to address your concern. Please know you can connect with your instructor to voice any issues and/or your mentor anytime. Also, if you'd like you can send a note directly to our founder **** through the Dear **** email (yes, he reviews every single email). Stick with the program, you're almost there!

Honestly I get it. They are for profit. My instructor was amazing. She taught me everything I need to pass my A+ course first time both exams. She gave me everything I needed to get through that. She also provided way more study material then she had to. Im looking forward to the rest of my certs and can't say enough about the training path. If you have had issues maybe look at your own study habits. I have been through some IT courses before and so far this is the best experience i have had.

Hey, *******...thanks for taking the time to leave your positive thoughts here. What you put in is absolutely what you take out of the program. Keep doing big things!

It can easily be misunderstood by all the reviews that you will see about this company. Without actually knowing what is involved with the learning process they provide. Or the assistance they seek to provide in students efforts to find a job.I am an IT professional with over 10 years of experience. Recently I was offered a job. But in the 11th hour the offer was rescinded. When I questioned the reason. The response was that I was not certified. They had no way of knowing if my *********************************** the work they had. Having that upset I set out to educate myself and get certified. As a Veteran of the US Military, I have a unique luxury of having access to school funding. I signed up for MyCC with only one goal. Get my certificates and become marketable. After accomplishing many CompTIA certificates. I reached out to a company that I have had a long working relationship with. Apon mentioning the certificates that I had acquired. They offered me a job on the spot! I am aware that this example is an edge case. Most students will have a bit of a struggle finding that first IT job. But I feel it must be stated that MyCC is a school for fast-track learning. A school that goes even further to help prepare you for interviews and resume tailoring. Accountability is an important part of life. And at no point is your personal success the responsibility of others. Not the responsibility of MyCC, your family, your dog. No one is responsible for your success, EXCEPT YOU! I can confidently say that for someone who is TRULY hungry for change and has I high degree of personal accountability. You will find your time with MyCC fulfilling and challenging.

"No one is responsible for your success, except you..." is so very well said, *****. You are the blueprint: Set a goal based on a slight setback; continue moving forward until you hit that goal; work incredibly hard; find success. Thanks for the drive and for sharing your thoughts here. We're sure even bigger things are right on your horizon!

STAY AWAY FROM THIS PLACE! I got a job here and was super excited to "change lives"...YEAH RIGHT! The only thing any of these people care about is money. My job as a career advisor was SALES and very pushy! You are told to basically "dig into the lead's PAIN and WHY" meaning push people to tell you what they don't like about their life, pretend you care, and pretend that MYCC will make their life better. Also you call so many people MULTIPLE times a day and are expected to be so pushy that I ended up feeling bad for the people I was calling. Their main core value is LOVE and you never see that...anywhere. Also during a company meeting the owner wanted to "open with prayer" but then went on to rant about possibly losing funding because of the government and tried to force all the employees to share their new SALES PITCH on all our social media. Very sad place.

Our students work incredibly hard every day and our employees understand we ask for the same level of commitment from them. Thousands of potential students connect with us hoping to work their way into the program, and we work tirelessly to help them do so from the admissions process all the way through graduation. Our employee family, many of whom have been with us for a number of years, is driven by student success which requires very real dedication to the process. Best of luck to you in the next chapter.

THEY WILL LIE AND SAY ABSOLUTELY ANYTHING TO GET YOU TO APPLY TO THE PROGRAM. This place has been AN ABSOLUTE SCAM since the beginning of dealing with them. I spoke with a recruiter in January, and talked to her about the 12 week Cyber Warrior Program. I explained to her that I have booked flights and plans for a wedding in March so I would have to miss classes. She recommended that I participate in February classes because there was a break in the program that week. I applied for the classes and got to the introduction the Friday before classes were supposed to start. They explained to me that classes were 9am-6pm, when the recruiter said it was 9am-5pm. I specifically asked times with the recruiter because I have prior engagements that I have to attend at 6pm. They explained that if you miss two straight classes, that you are automatically dismissed from the program. So after talking to someone, they didn't have an answer for me and only thing they could recommend was taking the classes in March that starts 2 days after I get back from the wedding. So I agreed to the March classes, but then receive a phone call a week before classes saying the class is now full and I don't have a spot in the class. AVOID THIS PLACE AT ALL COSTS!!!!

These thoughts are a bit strong for a couple of reasons. One, the potential student never attended, and two, after speaking with our admissions team, it seems what was said and what was heard might have been different. Of course we won't go into specifics for the reviewer's sake, but the team did work with a last-minute request to enroll later and unfortunately that class filled quickly and there were no open spots. It's a popular program and it's a tough seat to secure. There was an open line of communication throughout this process so the thoughts above are a little surprising. We certainly wish *** nothing but success moving forward.

They told my that fed loan services was for refunded loans when they just randomly decided to withdraw me for taking an approved break due to health issues. Never responded to me and just got another $5k bill after everything was covered by federal loans and one private loan. So at this point I owe $20,000 for 2 months or school and theyre lying about $10k of it. SCAMMERS

Hi, ******...after thoroughly reviewing your account and your time with us, this review is a bit surprising. There was a steady flow of outreach and communication from our team so "never responded to me" doesn't seem to sync. Regarding the amount owed on your account, you did attend school and per state and federal regulations there is an amount owed for your time, but the figure you're quoting is above the actual amount owed. We will continue to be available if you have additional questions. Best of luck to you moving forward.

The initial ITSA program was an awesome entry level course. The career placement assistance was also very good and after about three months of searching I finally landed a good job. Then I joined the *** program to continue my career progression. This is where everything changed. The mentors in that course were very lazy. They didn't keep track of your test attempts and were clueless about your status unless you contacted them. Aside from cookie cutter templated email reminders of assignment progress, they were never heard from. One of them left his camera on without realizing it during multiple lectures and you could see him just skimming through his phone and petting his cat, not paying attention to the class at all. There were even times he was asked a question by the instructor and never responded because he was afk. Failed first tries at both the **** and CySA+ exams and had no time for second attempts due to the course pace and not being allowed to attempt more than ******** at a time. Then came time for ******* exam and the instructor and three mentors were cc'd on the voucher request. A week after the request was approved, one of the mentors responded to request saying my scores weren't good enough because he took a week to even see the request and the course had ended by then. He argued with me back and forth through five emails before realizing he was wrong and then just went silent. Failed that attempt and it took two months before I could try again and I failed that one too. By then, the grace ****** was over and that was that, no second attempts at the **** or CySA+. I was then ghosted by the instructor who was no longer responsive to my emails and when I contacted Alumni Services I was told the education department could not contact me because I requested them not to which was false, I was just being brushed under the rug by being given hoops to jump through until I got sick of it and quit trying. $10k+ down the drain and zero certs from the course.

Hey, ****...it's obviously really great to hear you found success in ITSA and found a gig with the help of career services. Congratulations on both of those accomplishments. Regarding your experience in the *** program, this is outside of the norm and certainly surprising to hear. We'll be sharing this note with the team and they will review and connect if/when appropriate. Hope you find continued personal and professional success.

After looking into this a bit, wanted to post one quick update. It seems some of your frustration lies with communication and process, which is surprising because there was a consistent email dialogue between yourself and the team with folks trying to assist you in the program. Much like ITSA, CSS moves quickly and the exams are no joke, but our process and your network of support are in place to help you navigate all challenges, including our dedicated team of mentors. With some of the additional details we were able to review your thoughts left here are surprising, and we'll need to agree to disagree. But, of course, we wish you well and are pleased you've found success in the IT industry.

This 'school' does not care who they sign up for or their financial information. They will sit anyone down to hurry up and start their financial aid to pocket that money for bogus expenses. I had made the mistake of attending the school around the year 2018-2019 and haven't looked back. I paid off a few loans in full 4 years ago and never mentioned this fraudulent company and landed a job with skills from legitimate schools and programs that didn't cost anywhere near as much. Just today, I found out someone named *************************** used my email, impersonating me for student loans. What's odd is that the email address and the name didn't match and no one found it suspicious. I emailed and called the financial officer and they didn't say anything except, "I hear you. I get your message." None of this would have happened if they didn't allow anyone to roll in without a screening process for their 'school'. The fact this happened tells me they don't care and it shows in how they handle business just like their programs. Because of this failure to make sure someone fraudulent wasn't trying to take out PRIVATE LOANS in someone else's name, I had to take time off of work to report them to different government facilities because someone was indulging in criminal activity.This 'school' has no shame and doesn't care. There is no confirmation email letting me know they resolved the issue or not.

Hi, *******...after reviewing your account I wanted to share some of the information here that the team also shared personally with you. Your rep did, in fact, use an incorrect email of another student in a correspondence so please accept our apologies for this mistake. But, as you know, that correspondence did not contain any personal information or details of your loan and thankfully nobody was using your identity. Regarding some of your other comments, we certainly care about every one of our students and do whatever we can to guide them to successful careers and lives. I'm glad to see you're doing well and please let us know if we can be of assistance any time.