Reviews

********** company overcharged for a bin, called to cancel, still trying to cut ties with them. Avoid at all cost.

Don't give them your account number haven't had there service for over a year. Called monthly to resolve they still keep taking money out each month.

We lease a warehouse for our company and our landlord gave us a document with companies we are supposed to use in their complex. We signed on just as they had requested. The contract with *** is way too long first off and I truly do not remember them pointing out that their contract was for 60 months only, you lease a place for 2-3 years not 5 and the *** contract outlasts the possible lease agreement. We have had to call almost weekly here lately and find out why our trash has not been picked up, been charged for dumpster being too full but that was only due to the fact that they did not pick up trash on the day they were supposed to. They raise the bill without informing you and then if you all have not read your contract you better read it closely because if you do not send written notice specifically the way they want you to they will renew your contract again for another 60 days and guess what they don't even inform you of that either. *** is a scam trash company making an unrealistic amount of money off of people. They have told us that it is because of increase fees, but the company we went with and still use for our home dumpster through our company has stayed the same for 4 years. When they were going to have to increase the cost, they sent us a notice telling us why and when it was going to happen. GFL trash was picked up today, but they did not totally empty the dumpster it is still half full because the truck driver did not try to make sure it was empty and no nothing was stuck keeping it from emptying. Home trash company you can hear them making sure the dumpster is empty. *** is the worst trash removal company I not just our company have ever dealt with and it feels like they are price gouging because they say they can in the contract.

My father called to cancel his services, he found a cheaper company as his wife (my mom) had recently and unexpectedly passed away. Looking to lower bills, we found a cheaper garbage company. The lady we spoke to at the **********, ** branch with was insensitive. She said she needed a death certificate and that she should have been made aware right when my mom passed, that with her name being on the account, my dad should have sent the death certificate right away. The last thing on anyone's mind after losing a loved one is, "let me call my garbage company". Seeing these other reviews makes me realize we've made the right decision. What a horrible reaction to hearing someone losing their spouse.

2 weeks they have not picked up our garbage, it is every single week they refuse to come to our neighborhood to pick up trash over 100 houses have garbage all out front of their homes. When you call their conway sc office some old women with an attitude will tell you you do what you need to do and hang up.

Absolutely trash company. Over billing customers. Buyer beware. find a different trash company before ever signing up with this literal dumpster fire of a company.

GFL charged me over $100for my trash can, for starters. Others dont do that.They consistently miss the pickup on the designated day, so my husband has to put all our garbage bags in his truck to get rid of it. The holidays are the worst. We call and ask what the days are for holiday pick up, they tell us x date, we take our trash can down, and NO pickup. Worst is that we pay 2 months in advance for their service, then when they dont pick up as we have paid them to do, we cancel and they refuse to give me a refund. How do companies get away with this???

should be 0 star. missed pick up 2x and never called or texted . No make up day either if they miss you're route. very bad service . stay away from them.

On a Wednesday they came into our fence backyard un announced to take our cans! They said it was a mistake and they will deliver the can on Friday. I have no words. They are the only garbage company in our area. So unfortunate for us.

If I could give GFL Environmental zero stars, I would. ****, the so-called supervisor, is the epitome of unprofessionalism. His crew hit my fence and, instead of taking responsibility like any reputable company would, they tried to sweep it under the rug. When I called it out, **** came out personallynot with a professional fencing company, mind youand performed a laughable excuse for a repair. It was sloppy, unacceptable, and frankly insulting.When I pointed out just how bad his fix was, he assured me hed return to make it right. Unsurprisingly, he never showed up. Instead, **** decided to involve my HOAan organization that doesnt live in my neighborhood, didnt pay for my fence, didnt install it, and has absolutely no role in its maintenance. Allegedly, they told him the shoddy repair was fine, and **** used this irrelevant opinion as an excuse to walk away from the mess his crew caused.This level of negligence and deflection is absolutely disgusting. Joeys lack of professionalism and accountability reflects terribly on GFL Environmental. If this is the kind of leadership they employ, its no wonder their standards are nonexistent. Avoid this company at all costs unless you enjoy dealing with careless, unethical behavior and supervisors who think dishonesty is an acceptable way to do business.