Business ProfileforShaw Waste Solutions

I have never used Shaw Waste Solutions services and I have received multiple bills showing a past due amount. The first bill came in December of 2023 for $75.00 so I called the company number ************ and spoke with *****. He assured me that this would be handled and my account closed with a zero balance. Recently in April 2024 I received another bill for $75 plus the original $75 (past due) totalling $150. I called again and can only get voicemail in which the mailbox is full so I can't leave a message. I texted the number and have received no return response. I have also sent an email to the company registered email address along with a follow up email a week later due to no response to that contact method either. My wife and I moved to this location in July 2023 and have used GFL waste services the entire time. I have ongoing bills and receipts to prove this and need your help to get this imaginary account closed showing a zero balance. We take our credit standing extremely serious and do not want that to be negatively effected on a balance that is not accurate. They are showing an account number as: ****** and an invoice number: ************. My contact information is ******************* ************ and email: ********************* Our address is ************************************. Please help to get this resolved quickly and let me know if you need any further information. Respectfully, *******************