Business ProfileforAnderson Automotive Group, Inc

It was the worst customer service experience. Even worse, they are unscrupulous: (lied about the cost of oil change and tire rotation by doubling the charge), unprofessional, and I will not recommend anyone service their vehicle there. Another customer, who I thought was joking, tried to warn me very loudly (the service personnel were proud of their thieving skill) about how they will add unnecessary services, and bloat the cost. He continue to tell me to keep my hands in my pocket to protect my money. I paid over $186 for oil change and tire rotation. The service advisor/technician(*****************; if this is his real name) tried to make me add wheel balance and alignment to a virtually brand new vehicle: hardly driven. What a shameful dealership. The customer was right about his allegation about this dealership. Be warned about ************************* ****** in ******* **************. I called two ****** dealerships to ask how much it would cost me to get an oil change and tire rotation. They both quoted me a price that was less than half of what ************************* ****** of ******* charged me. Then, I realized that, they fraudulently charged me for my second car that is still under manufacturer's warranty that they did a recommended service of oil change and tire rotation which would have been at no cost to me since it is still under warranty. I brought both cars in same day and time. So, essentially they charged me for the service that was supposed to be free as per the manufacturer's warranty. ************************* is a clear fraudulent, and unscrupulous dealership. BE WARNED!!