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Richard and Son Mechanic Shop has 1 locations, listed below.

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    Business ProfileforRichard and Son Mechanic Shop

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    73 NC Highway 20, Tar Heel, NC 28392-8559
    BBB File Opened:
    4/12/2023

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 4 -4 23 drop car off cause 2 weeks prior my car misfire twice an engine light came on.The day I dropped it off the car ran well an no engine light was on.i informed receptionist. She said they will do a history. LATER THAT DAY I CALLED TO SEE WHAT THEY FIND WHAT WAS WRONG.she informed me mechanic will call me back an he went to get parts for my car.She called me back later that evening telling me ****** for fuel injector,intack manifold, crankshaft sensor.So I picked my car up the next day an it ran well.but the on a Saturday today's later on my way to work it broke down on my.i called them back an they said bring it back on 4-10-23.Mechanic called me on 4-11-23 an told me it's misfire an I need a camshaft sensor .an it's misfire in 3rd .I told him that was suppose to be fixed from last service 2 days ago .he quote me another 400 something all dollars an said he will get back to me once I question him.he never did.so I went up there an a guy was working on my car.i told him I'm not paying for a problem again when it was suppose to fix less than 3 days ago.the main mechanic I called on phone he said he will call me 4-12-23 in the morning. They are dishonest company.that does not stand by there work or word.I want a refund.so I can have my car towed twice to get it to a dealership. I have missed 2 days a work.I have death in family out of state.An to add to that I have bone cancer
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Eastern Carolinas

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