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          Find a Location

          RiverStreet Networks has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • RiverStreet Networks

              1400 River St Wilkesboro, NC 28697-2108

              BBB Accredited Business

            • RiverStreet Networks

              105 Sheep Rock Rd Danbury, NC 27016-7657

              BBB Accredited Business

            • RiverStreet Networks

              2193 NC-99, Belhaven, NC 27810

            Business ProfileRiverStreet Networks

            Internet Providers
            Multi Location Business
            BBB accredited business

            Contact Information

            1400 River St

            Wilkesboro, NC 28697-2108

            Visit Website
            Email this Business
            (844) 238-0131

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            Customer Reviews

            1.43/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/2014

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            RiverStreet Networks has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • RiverStreet Networks

                1400 River St Wilkesboro, NC 28697-2108

                BBB Accredited Business

              • RiverStreet Networks

                105 Sheep Rock Rd Danbury, NC 27016-7657

                BBB Accredited Business

              • RiverStreet Networks

                2193 NC-99, Belhaven, NC 27810

              Location of This Business
              1400 River St, Wilkesboro, NC 28697-2108
              Email this Business
              BBB File Opened:
              11/10/2014
              Years in Business:
              10
              Business Started:
              1/1/2014
              Business Incorporated:
              12/29/2000
              Accredited Since:
              12/1/2014
              Type of Entity:
              Corporation
              Business Management
              • Ms. Amanda Perry, Vice President of Sales and Marketing
              • Mr. Eric Cramer, President
              Contact Information

              Principal

              • Mr. Eric Cramer, President

              Customer Contact

              • Ms. Amanda Perry, Vice President of Sales and Marketing
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/06/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              We have had this internet service for a while. It works spotty. The last 6 months it has not worked at all. The last time they tried to fix the broke our router. It cost $200 to replace, they gave us $50. Everytime we call we need to leave multiple messages, but they don't call back. We live in the country and we need this service for TV services like ************** HBO, Prime video and a Lululemon membership. This is $100 in subscriptions that we pay for monthly and haven't been able to use in 6 months. They we here today, again, and didn't fix anything. They said it must be the router. The router is only a few months old. I don't want them near my router because they broke the last one. They refuse to fix the problem and keep trying to blame it on our router.
              Read More
              Read 15 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              George L

              07/02/2023

              Absolutely Terrible. Will do nothing to maintain quality and are over saturating their network to the detriments of their customers. They bought my WISP in Murphy, NC and left us hanging with no other options. Web pages won’t load, wifi calling won’t work… Im beginning to think HughesNet is a better solution. Would not recommend.

              RiverStreet Networks Response

              07/11/2023

              Thank you for sharing your feedback regarding your experience with our broadband service. We value your input and apologize for any inconvenience you have faced. We assure you that we take these issues seriously and are actively working on improving our network infrastructure to deliver a better experience for our customers. We are currently testing a trial product that aims to further enhance our broadband services. As a valued customer, you have been selected to participate in this trial and we look forward to seeing how this trial product will work in your area. Please reach out to our customer support team for assistance and updates. We value your feedback and remain committed to delivering a reliable and high-quality broadband experience.
              Read 6 More Customer Reviews

              Local BBB

              BBB® of Central and Northwest North Carolina

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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