ComplaintsforRebath of Wilmington
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Complaint Details
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Initial Complaint
04/02/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Contracted with Rebath to supply/install new hall and master bathroom materials and labor. Work commenced the end of Jan (1/29/24) and was supposed to be completed in two weeks. While I do have two working bathrooms the master BR counter was scratched and was to be replaced. Have not received date for Re-installment of counter and it will be 6 months since signing of contract. Keep getting put off by Manager and staff about this problem. Never have they reached out unless I initiated contact and sometimes not even then. $42,000 later paid in full Im still asking about my mb counter. Please help with this as I do not know where else or what else I can do.
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Customer Complaints Summary
3 total complaints in the last 3 years.
2 complaints closed in the last 12 months.