Business Profile

Insurance Companies

National General Insurance Company

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for National General Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

1,926 total complaints in the last 3 years.
555 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:07/24/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On may 31st 2023 my car was hit in an accident. I called my insurance company (national general) to file the claim. My insurance agent informed me that I didn’t have full coverage even though I signed and requested a full coverage place for my vehicle. I asked them to send me the policy paperwork I signed. The paperwork my signs is what qualifies for full coverage. They sent me documents for liability coverage that did not have my signature on it. They’re stating my policy was changed and reinstated for only liability because they didn’t receive photos of my vehicle. They didn’t send me proper notification to remind me of the photos, and they issued me another policy without me requesting or signing for it. Now that I have a claim on my vehicle and it’s not drivable; atonal general is stating that the liability policy is valid Even though I never signed paperwork for the policy or authorized it. My vehicle is not drivable and both parties involved have done nothing to help speed the process.
Business Response
Date: 08/03/2023
On May 31, 2023, a loss was reported by the Complainant which occurred the same day. It was reported that the claimant's vehicle struck the Complainant’s vehicle, a 2014 J*** ******** ********* ***** along with two other claimant vehicles.

The Complainant contacted the Company on June 1, 2023, and confirmed the facts of the loss. During the call, the Complainant inquired about coverages and the Company advised that the policy was liability only.

The above-referenced twelve-month Personal Auto policy was issued on September 5, 2021, effective the same date. The premium for the twelve-month policy was $1,805.56. The Complainant enrolled in paperless communication with the Company, which provided e-mail notices to the Complainant when new documents were available. The paperless email includes a hyperlink to the insured’s self-service environment where the insured can log in to their account via the Company’s portal to view the electronic documents in a PDF format. The point-of-sale documents provided to the Agent of Record (“AOR”) with the Application, and the policy documents mailed and emailed to the Complainant on September 5, 2021, advised that action was required to provide photographs for the 2014 J*** ******** ********* ***** by October 6, 2021. The first page of the policy documents packet was mailed and e-mailed to the Complainant displayed the following language:

As the photographs were not received by October 6, 2021, Comprehensive and Collision coverage were removed from the policy.

The Company records only show the aforementioned policy active for the Complainant.

Currently, the Company has contacted the Complainant’s agent for assistance.
Customer Answer
Date: 08/08/2023
I am rejecting this response because:
As you can see, the policy labeled “my actual policy” has my e-signature on it. That policy also qualifies for full coverage; the initial policy I inquired and signed for in 2021. As you can see in the other attachments, that is the policy they’re trying to say is valid, but none of the forms have my e-signature (which would also be consent/ approval) on those forms. Instead of canceling or denying my initial policy for full coverage, they reinstated a new policy with different terms and coverage without my verbal, or written request, consent or approval.
Business Response
Date: 08/15/2023
The e-signature documentation that the Complainant provided with this inquiry, are the documents that were signed at the inception of the policy when the downpayment was received effective September 5, 2021. As stated in the previous response, the Complainant enrolled in paperless communication with the Company, which provided e-mail notices to the Complainant when new documents were available. The point-of-sale documents were provided to the Agent of Record (“AOR”) with the Application, and the policy documents were mailed and emailed to the Complainant on September 5, 2021, which advised that action was required to provide photographs for the 2014 J*** ******** ********* ***** by October 6, 2021. As the photographs were not received, Comprehensive and Collision coverage were removed from the policy.

We understand the Complainant’s frustrations as this is not the desired resolution, however, the Company records show that the aforementioned policy is valid.
Customer Answer
Date: 08/15/2023
I am rejecting this response because: If I didn’t send the rightful information, why wasn’t the policy just rejected? Why did national general decide to assign a different policy to my vehicle even if I didn’t provide the proper photos? What matters is that a new policy was reinstated without my knowledge. Paperless does not mean you can’t send an email notification stating my policy was renewed and changed. How is it legal for you to alter my policy coverage without my written, or verbal consent? How is my policy active if the paperwork solidifying the policy does not have my signature? By national generals word I shouldn’t even be covered by them if I didn’t provide the photos of my vehicle.
Initial Complaint
Date:07/11/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This is in reference to claim # ********* at national general. Their client rear ended my car on 4/12/23. I had to rent a car from 5/25/23 to 6/17/23, while my car was in the shop. My insurance company (*****) only covered part of the cost. I paid $362.62 out of pocket. I have been trying to reach Cristina p****** at national general. I am put on hold. No one returns my calls. I am owed this money. The accident was clearly not my fault. The phone numbers I have are ************ and ************. My contact at ***** is ****** ****** * ************, x37133. I am living on a fixed income, and this money came out of my budget. I am hurting. I would greatly appreciate any help you can provide. Thank you so much. ****** ****
Business Response
Date: 07/18/2023
The damage to the Complainant’s vehicle was handled under her first party coverage with her Personal Auto Insurance carrier, and the Company received a subrogation demand from the Complainant’s carrier on July 13, 2023. Our records indicate that the cost of the Complainant’s out-of-pocket rental expenses was not included in the demand. The company contacted the Complainant, received the enclosed invoice from the Complainant via email, and issued a Property Damage Rental payment to the Complainant on July 13, 2023

Thank you for allowing the Company to respond.
Initial Complaint
Date:07/10/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Was a very nice car insurance company until they decided to cancel my policy without warning, no email, no letter, no phone call and still charged my bank totaling 438.82 in the matter of three days. They claim to have a supervisor call you back within 48 hours and no one ever called. The customer service reps refuse to transfer you, refund you, or help you. They won’t refund my full amount and won’t let me talk to anyone capable of doing so. I never received any services for this month I shouldn’t have been charged and continuing to be charged.
Business Response
Date: 07/18/2023
The Complainant purchased a new business Personal Auto Insurance policy with the Company effective on April 12, 2023, and provided a downpayment in the amount of $274.11. The first monthly installment of $219.41 due by May 12, 2023, invoice enclosed, was received past due on May 21, 2023. The second monthly installment of $219.41 due by June 12, 2023, invoice enclosed, was received past due on June 17, 2023; however, the Complainant’s financial institution returned the second installment payment unpaid due to nonsufficient funds. As the result, the Company mailed the enclosed Notice of Cancellation to the Complainant on June 23, 2023, with a pending cancellation date of July 11, 2023.

On July 3, 2023, and July 5, 2023, the Company received two payments of $219.41 from the Complainant; however, one of the payments was returned unpaid due to insufficient funds on July 11, 2023, and the policy cancelled on July 11, 2023, in accordance with the Notice of Cancellation mailed to the Complainant on June 23, 2023. Please be advised that the Complainant’s policy was in force from April 12, 2023, to July 11, 2023, and if any refund is owed to the Complainant the Company will release the refund pending confirmation of good funds.
Initial Complaint
Date:06/22/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
A deer struck my c**** ***** on the way home from work around midnight 6/6/23. -pulled over and assessed the damage -was too dark to see if the deer was on the road -drove 5min home after deciding my car was functional despite damage to my front passenger headlight , slight dents to the bumper and hood. -called CHP to file a report in case the deer was obstructing traffic same night -called insurance to file a claim the same night My car insurance claim was filed and I was told that my adjuster would contact me in the morning. -next morning my adjuster calls and verified my claim information -adjuster then asks a series of questions regarding other vehicles in the policy. -not knowing what else to do I answered the questions one being “are any cars on the policy used for business” -i stated that I use the **** **** on our policy to move a piece of furniture once every week or every other week, (unlabled cart specifically) for my business but that the truck was not a business vehicle because there are no advertisements nor do i transport goods for my artisan mobile coffee cart business with it. The truck just moves the cart every now and then for convenience. I have used uhauls in the past to move the coffee cart. -adjuter states that because the Ford was being used for this that they may not cover my Chevy & puts my claim on hold -adjuster is not good about communicating claim status as I have called and emailed several time with no reply . -he has only answered twice in the two weeks since my clim was filed and just seems to be delaying any outcome. -I work almost every day and I need my car fixed as I cannot drive it without functioning headlight. - I’ve attempted to call a supervisor twice with no reply. -my community has advised me that since the vehicle in question is not the vehicle involved in the accident that the insurance company that coverage to my car should not legally be an issue. -My chevy has full comprehensive coverage/paid on time for years.
Business Response
Date: 06/27/2023
During the Company’s investigation into the above-referenced loss, it was discovered that the Complainant failed to disclose the insured vehicle was being used for business purposes. The Company advised the Complainant that a coverage investigation was being initiated.

After the coverage investigation is completed, the Company will contact the Complainant.
Customer Answer
Date: 06/27/2023
I am rejecting this response because:

I’m only getting asked about three questions a week for the investigation. Is there a more efficient way to go about this?
Initial Complaint
Date:06/21/2023
Type:Billing Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
November 5, 2021 I called looking for health insurance as the company I worked for closed its doors and would only cover ins thru end of year. I talked to Bailey M***** at ******** he set me up with insurance that would start January 1,2022. Due to my fear of no income we put my coverage on my husbands credit card. I was lucky enough to get a job that I started Nov,28, 2021, they started my insurance coverage December 1, 2021 I called Bailey and requested to have the insurance canceled. November 2021. He didn’t cancel all the insurance as requested. FYI I would never have signed up for all this extra, but Bailey had said it was a promotion that came with the health insurance. My husband does not check his credit card bill as diligently as he should. As we had used all state auto insurance he assumed that was the payment on his card. I was shocked to find that I was still being charged for this. I did send a email to the company and requested a refund. They said they were never notified, yet the letter they sent me said the policy was terminated may 31,2022 yet they continued to collect $66.76 from my husband card for another year. I believe that they owe me a refund of $1134.92. Bailey was notified to cancel the insurance, I never received any cards or paperwork from the insurance company until 2023. When I did receive insurance cards, I just thought my work had changed dental coverage. I was totally irritated as my dentist did not take this coverage. I have included the email I sent to them and the letter I received back stating that the termination date was 5-31-2022. Even with that the minimum they owe me is$801.12 Please help me with the refund I am owed. Thank you, ****** ********* ************
Business Response
Date: 06/20/2023
Thank you for contacting our office regarding this concern. Upon further review, it has been determined that this complaint is regarding Health Insurance through ********. We respectfully request that this be forwarded to them for a response. This will be the final response
Business Response
Date: 06/23/2023
Our response is attached for your records. A detailed response will be provided to Ms. ********* shortly.
Customer Answer
Date: 06/24/2023
I am rejecting this response because:

There is absolutely no attempt on Allstate part to resolve this matter. When I lost my job and origanlly called to get insurance Bailey signed me up I said do not start the policy right away as I had coverage. When I got myt new job the were to cover my heath ins from December. I had called Bailey and canceled this Policy the minute I new I had a job with insurance coverage in 2020. They sent me no paper work, they sent me no health cards, all they did is take money from my account, I received dental cards this year, I though my company had changed coverage. This company owes me $1201.68 for not canceling policy, when requested.
That is the resolution I am requesting, along with a letter of apology for All State not handling this in a professional way. I have called them several times and they always refuse to acknowledge the issue.
At this point I also believe they should be fined.
Initial Complaint
Date:05/28/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
8 April 2023, I was rear ended by an unlicensed driver insured by National General. 10 April 2023, I contacted National General to make a claim. 17 April 2023, the car was deemed a total loss. 02 May 2023, the claims adjuster contacted me first as a phone call, then email. The amount they wanted to payout I strongly argued and emailed the adjuster with 50+ pages of supporting documents. This was the last time I have heard from the claim adjuster. I have sent Josh S****** emails, attempted phone calls with no luck. I contacted his supervisor, David R****. The supervisor still has not contacted me back. National General’s local agent has stated she has “no idea what you could do next”. I am paying for a rental, lost time at work, and National General still has not reimbursed me for anything.
Business Response
Date: 06/06/2023
A loss was reported by the Complainant on April 10, 2023, that occurred on April 8, 2023. It was reported that our insured vehicle struck the Complainant’s vehicle, a 2012 ***** * in the rear. The Company completed the claim investigation and determined our Insured was 100% at fault for the loss.

The Company completed an inspection and deemed the Complainant’s vehicle a total loss.

The Company completed the total loss evaluation and confirmed that the Complainant’s vehicle has a salvage title. The Company presented a total loss settlement offer to the Complainant and he declined the offer. The Complainant has provided comparable vehicle values for retail-priced vehicles that have clear titles. The Company would only owe the actual cash value for the Complainant’s vehicle. Also, the Complainant has the option to file a claim for damages through his own insurance company which would allow them to subrogate the Company for the damages.

Currently, the Company is awaiting the Complainant’s decision on the total loss offer.
Customer Answer
Date: 06/07/2023
I am rejecting this response because:
National General still did not compare the vehicles correctly and showed vehicles not the same model, trim, or features as mine.
National General cannot say they are “waiting on my response” because not until 02 June 2023, 30 days after I last heard from them, did they reach out to me. A hypocritical response was given from this adjuster to respond to him.
Initial Complaint
Date:05/23/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Hit a deer with my car on 2/18/2023. The car was towed into the body repair shop on 3/1/2023, with anticipation of the car getting repaired. On 4/13/2023, the car was deemed a total loss and the start of a total loss claim and payout was started. Throughout the whole process my total loss rep, Sandra A***** did nothing but make this the worst experience I've ever encountered. When I received my CCC one valuation there were multiple options in my vehicle equipment that were not listed in my report. I also asked for more vehicle comps since the ones they gave me were for cars all over 10k miles of what my car had. Throughout the process, I found multiple more options in the vehicle equipment that was not added and I called her to ask her to please add them to my valuation report as my vehicle had them and it affects the total value of the car payout. Sandra was adamant she was not going to add them to my vehicle report so I called her supervisor Cindy A**** who ended up adding the additional equipment to my vehicle. I was only asking for an honest payout valuation on my vehicle. Additionally, it was impossible to get ahold of Sandra as she would not return my calls or emails. The car was picked up by copart and the title was sent in on 4/28. It wasn't until 5/10 that I called Sandra and her supervisor wondering what the delay was on my payout. The delay was that Sandra never called the loan company to ask for the loan payout until 5/10 when I checked in to see what was going on. The loan payout was $935.68 but a check for $975.91 was sent instead. Additionally, I was charged $425 for excess storage on the dates 4/22- 4/26 which was deducted from my payout when the autobody shop never charged them for storage on those dates. This is called fraud and is unacceptable I've acted in good faith to them this whole time only to be lied to and stolen from. It is 5/23 today and the loan company has yet to receive the check that was supposedly mailed to them on 5/11.
Business Response
Date: 06/02/2023
The Complainant reported a loss on February 18, 2023, that occurred on the same day. It was reported that the Complainant’s vehicle, a 2019 ****** ***** struck a deer.

The Company completed an inspection and deemed the Complainant’s vehicle a total loss. The Company contacted the Complainant’s lienholder, ******** **** Financial Services, and was provided the pay-off amount of $975.91. As the payoff amount was provided by the lienholder, the Complainant would need to contact the lienholder for reimbursement of the balance.

The total loss settlement was issued to the Complainant in the amount of $23,193.97.

The Company completed a review, and it appears that the Complainant was not charged for storage. On May 26, 2023, Company issued a storage deduction payment to the Complainant in the amount of $425.00.

The Company understands the Complainant’s frustration and hope resolution satisfies her concerns.
Customer Answer
Date: 06/02/2023
I am rejecting this response because: in the company's response they couldn't even get the type of car I had involved in the accident correct. They responded with saying a 2019 ****** ***** hit a deer when it was a 2017 M******* ****. This just further proves my point and shows the level of incompetence this company operates at.

Customer Answer
Date: 06/06/2023
I am rejecting this response because: Once again the information stated in the company’s response is incorrect. I am not Ms. ******* ****, my name is ****** ******. I don’t understand how a company can mess up this bad
Initial Complaint
Date:05/08/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
-Was in an accident caused by another driver -Bumper is not good shape and we're concerned it may fall off if we hit a bump -adjuster and supervisor refuse to give a rental car unless i send photos to justify the rental car. I explained the photo wont show the noise we hear when driving (that's what causes us to be afraid the bumper will fall off) -claims department is awful -Need to get a rental car after being in an accident -no one will help -no one will give me a number to contact a supervisor so I can get the help we need -National General is just an awful company and I'm upset that I've been their customer the past several years. I hope everyone cancels their policies and goes to a company that takes care of them properly
Business Response
Date: 05/17/2023
The Complainant’s vehicle sustained minor damage to the rear bumper as the result of the captioned loss that occurred on May 6, 2023. The attached Estimate of Record was completed on May 10, 2023, and the Company maintains that the Complainant’s vehicle remains drivable. A payment for repairs, less the Complainant’s deductible, was issued to the Complainant on May 11, 2023. According to policy language, payment under Rental Reimbursement Coverage is limited to the period of time reasonably required to repair the Complainant’s vehicle. Therefore, Rental Reimbursement Coverage is afforded to the Complainant during the repair of his vehicle, up to the limit stated on the policy. While the Company understands the Complainant may not agree, the Company maintains its position in this matter.

Thank you for allowing the Company to respond.
Initial Complaint
Date:05/02/2023
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
On April 1, 2023 I was involved in an accident in which ****** ****** hit my vehicle. She admitted fault. Also, I have a copy of her license and insurance card. I filed a claim and it has been thirty days with no contact from Safe Auto representative. I was told the adjuster is on leave and placed a recorded statement with another agent. I called again and asked who do I contact they stated no one. I have contacted Safe Auto on the dates below with no response or resolve. 4/2/2023, 4/6/2023, 4/12/2023, 4/24/2023,4/27/2023, 5/1/2023. I would like my car repaired as it is not drivable without side mirror. This ordeal is gone on for an unreasonable length of time. I would expect for an Safe Auto representative to contact before thirty days to resolve issue. This claim...literally the worse nightmarish experience of all insurances. The blatant disregard for customers from Safe Auto's service department is appalling and should be corrected.
Business Response
Date: 05/10/2023
The Complainant reported the captioned Collision loss to the Company on April 1, 2023, and the attached Estimate of Record was completed on April 4, 2023. The Complainant’s statement of loss was secured on April 14, 2023; however, the Company was unable to offer settlement for damage to the Complainant’s vehicle until our Insured’s statement of loss was obtained.

The Company secured our Insured’s statement on May 3, 2023, and confirmed that our Insured was at fault for the loss that occurred on April 1, 2023. The Complainant was contacted on May 3, 2023, and a Property Damage payment was issued to the Complainant the same day.

Thank you for bringing this matter to our attention, and while the Company regrets any frustration experienced by the Complainant, we appreciate the opportunity to resolve the Complainant’s concerns.
Initial Complaint
Date:04/26/2023
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My car was involved in an accident as it was parked outside my home. The person who hit my car is insured by NATIONAL GENERAL an Allstate company. The accident happened on March 26, 2023. I have tried calling every day, I sent emails and no one ever responds. This accident wasn’t my fault as my car was just parked outside. The driver admitted to his insurance that it was his fault. This business/company should not be allowed to just ignore as they have been doing.
Business Response
Date: 05/04/2023
The captioned loss involving two third-party claimant vehicles was reported to the Company on March 27, 2023. The Complainant is the owner of one of the vehicles that was struck while parked by our Insured’s vehicle, and the loss was reported by another person residing in the Complainant’s household. Due to an excess Property Damage policy limit exposure the Company was unable to determine settlement until we had the final cost of repairs, including any out-of-pocket expenses related to the referenced loss, from all third-party claimants in order to complete pro-rata settlement amounts to be released to each party. Our records indicate that both third-party vehicles were ultimately determined to be a total loss, and we have spoken with the reporting parties regarding this matter.

Please be advised the Company has determined appropriate settlement amounts, and pro-rata settlement offers were extended to both parties today. Payments will be issued upon receipt of signed Property Damage Release forms from both parties. While the Company understands the Complainant’s frustration, the Company is required to complete its due diligence in determining all damages to ensure proper settlement within and up to the Property Damage limit afforded on our Insured’s policy.

Thank you for allowing the Company to respond.

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National General Insurance Company is NOT a BBB Accredited Business.