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Find a Location

Parkway Ford, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Parkway Ford, Inc.

      2104 Peters Creek Pkwy Winston Salem, NC 27127-3799

      BBB Accredited Business
    • Parkway Ford, Inc.

      701 Peters Creek Pkwy Winston Salem, NC 27103-3826

      BBB Accredited Business
    • Parkway Ford, Inc.

      98 W US Highway 64 Lexington, NC 27295

      BBB Accredited Business
    • Parkway Ford, Inc.

      3150 University Pkwy North, NC 27105

      BBB Accredited Business

    Business ProfileforParkway Ford, Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/11/1965

    Years in Business: 56

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Parkway Ford, Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Parkway Ford, Inc.

        2104 Peters Creek Pkwy Winston Salem, NC 27127-3799

        BBB Accredited Business
      • Parkway Ford, Inc.

        701 Peters Creek Pkwy Winston Salem, NC 27103-3826

        BBB Accredited Business
      • Parkway Ford, Inc.

        98 W US Highway 64 Lexington, NC 27295

        BBB Accredited Business
      • Parkway Ford, Inc.

        3150 University Pkwy North, NC 27105

        BBB Accredited Business
      Location of This Business
      2104 Peters Creek Pkwy, Winston Salem, NC 27127-3799
      BBB File Opened:
      12/15/1967
      Years in Business:
      56
      Business Started:
      12/1/1967
      Business Incorporated:
      7/5/1962
      Accredited Since:
      1/11/1965
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 0000703 for this business, issued by North Carolina Department of Transportation. The expiration date of this license is 1/31/2025.

      These agencies may include:

      North Carolina Department of Transportation

      3117 Mail Service Center

      Raleigh NC 27699

      (919) 861-3109

      Fax: (919) 7157000

      https://www.ncdot.gov/dmv/Pages/default.aspx

      Type of Entity:
      Corporation
      Alternate Business Name
      • Parkway Ford Lincoln, Inc.
      • Carolina On-Site Fleet Service, Inc.
      • Parkway Ford Lincoln
      • Carolina Collision Center
      • Parkway Auto Body
      Business Management
      • Mr. Chester A Michael, President
      Contact Information

      Principal

      • Mr. Chester A Michael, President
      Additional Contact Information

      Fax Numbers

      • (336) 631-5705
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/20/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My car was taken to the service Department on Sep 26th. They had my car for a total of 6 weeks and did recall work. Then was told they needed the body shop to check and make sure frame was not bent and they think they saw frame damage. Body shop had it for 1 week and kept me updated stating the frame was checked on their machine several times and no frame damage was found. My car was transferred back to service dept and they didn’t call me but told the body shop they were declining to do the work. Prior to being taken to body shop I was told they have all their parts figured out but needed to make sure the frame was okay before doing the repairs. Since they have had my care almost 2 months dragging their feet I have made 2 car payments and insurance payments. This is $1500 alone in loses.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jak S

      1 star

      10/19/2023

      There are 2 locations in Winston Salem. Both are horrible. Had a 2016 Ford Edge. Every time I took my car here there was always a overcharged bill, someone being upset with me because I was not going for them to try to constantly upcharge me or my car was not serviced whatsoever properly. This is the worste Ford to go to. If you have any other option go to the other option. I came in to have my hun bearrings checked and replaced. Ford gave me back my car (after a test drive) talking about they couldn't hear no noise or feel any difference in the drive. I told them to hop back in the car and we going to take this test drive again becayse the drive it LOUD and you can barely push the car. Only for them to misdiagnose me again and send me about my way with my car being dangerous and charged me $600 for nothing. Turns out they never even lifted the car up and actually inspected anything (I paid for a multipoint inspection as well) Tried the other one on University, and right after I got another letter in the mail about ford wanting me to sell my car to them THEY SOLD MY ******* CAR TO THE AUCTION. Ford as a car isnt as bad as the stigma is ITS THE PEOPLEEEE WORKING THERE!!! Do not go here for purchases or maintenance. My whole experience was watching them get over on the sweet older people too!! It's like a mask

      Local BBB

      BBB® of Central and Northwest North Carolina

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