Business ProfileforRegional Foundation & Crawl Space Repair

We hired Regional Foundation & Crawl Space Repair (RF&CSR) to reinforce the concrete around our pool that is less than a year old. While talking with the salesman, he advised it would be a good idea to seal the concrete so it would remain looking like new, so we added this to the scope of work. RF&CSR came out and did the reinforcement and proceeded to power wash the concrete, which they told us was needed before they could seal the concrete. After the power washing began, the workers came and told us they thought they needed a different machine because the one they were using wasn't working. RF&CSR then brought a different kind of power washer out. The workers came to tell us the second power washer wasn't working. There were/are now swirls and lines marring our concrete. RF&CSR then said they were trying to find a professional pressure washer to come out. A contractor that we use referred us to a professional pressure washing company. This company said RF&CSR should never have pressure washed concrete that was less than a year old and that further pressure washing would damage the concrete further. We called the company that originally put in the concrete and they said that the concrete would either need to be completely redone or it might be able to be resurfaced. The concrete company gave us the name of a company that does resurfacing. The resurfacing company came out and gave us an estimate for $8,800, which we forwarded to RF&CSR. RF&CSR said that they would like to send someone else out for a second estimate. This contractor (who we can not find online and was friends with a RF&CSR manager that was there for the estimate) came out and provided RF&CSR with an estimate to stain and seal the concrete for $4,200 and we were offered this as a settlement. We advised RF&CSR that staining the concrete is not acceptable and that we would like the complete $8,800 to resurface the concrete as we were advised to do. RF&CSR advised that they are unwilling to pay $8,800.