Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Used Car Dealers

Durst Motor Co.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

2 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Amy J

    1 star

    08/30/2023

    My husband got a purchase agreement on a Friday night from Tom there. Said we would finance from our own institution. We were finally able to sign papers for the vehicle on Wednesday only 5 day later to purchase and pick up the vehicle. He informed my husband that he already sold the car on Monday to someone else only 3 days after the purchase agreement was made. Said that the purchase agreement was for only good for 48 hours. NO ONE told my husband this, and NO WHERE on the paper work does it say that the purchase agreement is only good for 48 hours. I WOULD NOT BUY FROM THEM. Tom was rude, and said that he didn't want our car on his lot since it was a hybrid, if that was the case why would he do a purchase agreement. When I called and confronted him he LIED and stated that the car was still for sale and doesn't know why my husband would claim that it was sold. Tom also wasn't able to start the car. My husband had to show them how to start the car by pushing the key in and turning at the same time (a feature to that car), and Tom kept claiming that it wouldn't start. His "trusted mechanic" couldn't start it either. I wouldn't trust the mechanic and whatever he could do to any cars there. THIS is an underhanded and shady dealer. I would never recommend this place to purchcase a car. I feel like we dodged a bullet and am happy that he sold the car. After seeing some reviews will never ever go to this lot again, and would recommend anyone else other than him to get a car from
  • Review from Rachel D

    1 star

    04/13/2023

    Do NOT buy from this dealer. Got a Chevy Cruze from him in September and it was trash but January. Took it to two different shops for estimates and found out multiple blown head gaskets and needs a total engine replacement! Came to the dealership today, there is a 2014 Cruze for sale I asked how much and was told it was being sold for 9.8k and has 89k miles. The Cruze we bought has more miles and he charged my son 13k. When I asked what is the policy of the car had issues after buying, for instance over heating as (having recently found this out) this is a major issue with Cruzes in this age range. He said and I quote “why would you want to buy it if you’re scared of it” and laughed. I explained the situation and he then proceeds to tell me that “I would never buy a Cruze just because I know of the problems” when I asked why he sold one to my son if he wouldn’t even purchase himself he said there was nothing wrong with it when he sold it. He was extremely rude and very unprofessional, not offering a single bit of advice other than to say that a scrape yard would purchase for 400$. Rude, unprofessional and scammy dealer. Zero emotional intelligence or even a shred of human decency. Do NOT buy here.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.