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Find a Location

Gregg Young Chevrolet, Inc. has 1 locations, listed below.

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    Business ProfileforGregg Young Chevrolet, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.44/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    13 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/10/2000

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This company provides new and used auto, truck and SUV sales and financing. They also provide general auto repair and body work. In addition, they offer a parts and accessories department.

    Business Details

    Location of This Business
    17750 Burt St, Omaha, NE 68118-3311
    BBB File Opened:
    6/1/1972
    Years in Business:
    54
    Business Started:
    12/4/1969
    Date of New Ownership:
    8/1/2000
    Business Incorporated:
    12/11/2014
    Accredited Since:
    10/10/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 9:00 PM
    T:
    8:00 AM - 9:00 PM
    W:
    8:00 AM - 9:00 PM
    Th:
    8:00 AM - 9:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 6:00 PM
    Business Management
    • Gregg Young, President
    • Ed Zachary, Vice President
    • Kim Zuerlein, Office Manager
    Contact Information

    Principal

    • Gregg Young, President

    Customer Contact

    • Gregg Young, President
    • Ed Zachary, Vice President
    • Kim Zuerlein, Office Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    13 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/27/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have purchased two new cars from Gregg Young Chevrolet, the latest being a 2020 Equinox on December 27, 2019. At that time, I purchased an Extended Mile Plan from them in the amount of $2,926.00 thru Kahu Connected Car Technology. Gregg Young told me Kahu is no longer and according to ******, it looks like it is now LoJack/Spireon. Gregg Young told me I could not get my money back and that the "LIFETIME" Benefits are not included as listed on the brochure I was given as it is "implied" that the "LIFETIME" Benefits are only for service being done there. Thus, I can only get car washes every few months when I get an oil change? They were giving me the free car washes up until the time that their onsite car wash stopped working and they quit using a different car wash service. Now they've changed the rules and their "LIFETIME" services can not possibly amount to the dollar value listed on brochure. I would like my money back since they are not honoring their agreement according to the Extra Mile Plan I was sold. ***** ************ **** * *** Ave Elkhorn, NE 68022 ###-###-####
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Judy M

    1 star

    05/15/2024

    Having recently experienced an unsatisfactory service at an American car dealership, I am inclined to avoid making such a purchase in the future. Specifically, I brought in my Chevrolet Traverse 2011 for repair due to a gas smell and was charged a significant amount of $3,455.77 with no improvement in the performance of the car. Despite being advised against visiting the dealership due to their alleged overcharging practices, I had no choice but to comply as they had possession of my vehicle. I suggest seeking alternative opinions on repairs from local mechanics or individuals you trust to avoid similar situations. Additionally, I was unexpectedly required to pay $29.99 for the loaner, a cost that is reportedly waived at a different location. This lack of consistency, along with inefficiencies in refueling loaner vehicles by the senior staff member handling paperwork, highlights the disorganization within the establishment. Such discrepancies in pricing, where I was initially quoted $1,500 but ended up paying $3,477, are concerning and may warrant legal recourse in the future to address these issues effectively.

    Gregg Young Chevrolet, Inc. Response

    05/16/2024

    This person left another review. I have not had a 2011 Traverse in our shop for some time. We don't treat our customers this way and would love to chat with them if this is even real. I don't have a Judy Melgar in our system. We have fantastic people that work here and they work very hard to satisfy our customers.

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

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