Business ProfileforThe Internet Car Lot

Date of transaction:03/22/2024 Deposit amount: $500.00 The Internet Car Lot deposit was for holding an uninspected car for sale while it was being repaired. I was interested in 2014 Ford escape. On 3/22/2024 I test drove it and the whole front end was shaking as if the wheel was about to fall off. I turn back around and immediately to it back. I was told the car hasn't been inspected yet. They gave me a $500 holding contract while it was being fixed. The next day I drove 6 more cars and they had and they all had problems. I told ****** that I was not interested in the Ford the next day. I was told to wait until it was fixed and come back and check it out. 8hrs. of messaging back and forth on Monday the 25th. I said I wanted my deposit back via the contract. I was told no, and to just come back and check it out. So my third party mechanic went and inspected it and found to many things wrong. I went back to messages to say No again and ****** hacked my phone and erased our entire 8hr conversation. Next I call my back and told them the situation and they gave me my deposit back. They investigated and did not inform me they need more information and took the $500. back. I sent them pages I am sending you and they put $500 back into my account until further investigation was complete. A month went by and I thought it was done. Then on the day I was leaving for vacation, May 31, they took $500 back out. I called ***** *****, and was told there was no fraudulent activity found and the case was closed, with no warning. In the contract it say's I can get my deposit back for any reason, then it say's I can't get back for any reason. I check all the reason for a refund. Plus I did a foe practice run with their finance department and wasn't approved. (see doc.) That one of the reason for a refund. Contract was for 3/22-3/29. I inspected the car on 3/22 and sign hold contract until fix. 3/23 I wasn't interested in waiting for a broken car. 3/28 Mech.=to many problems.