Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Total Climate Control, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTotal Climate Control, Inc.

    Furnace Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers installation of furnaces.

    Business Details

    Location of This Business
    197 N Main St Unit 6, Boscawen, NH 03303-1160
    BBB File Opened:
    1/11/2010
    Years in Business:
    15
    Business Started:
    9/22/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of MBE0003825 for this business, issued by NH Department of Safety - Division of Fire Safety

    These agencies may include:

    NH Department of Safety - Division of Fire Safety

    33 Hazen Drive

    Concord NH 03305

    (603) 223-4289

    https://www.nh.gov/safety/divisions/firesafety/

    Type of Entity:
    Corporation
    Business Management
    • Matthew Rabideau, President
    Contact Information

    Principal

    • Matthew Rabideau, President

    Customer Contact

    • Matthew Rabideau, President
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2023

    Complaint Type:
    Order Issues
    Status:
    Resolved
    I purchased a Mitsubishi heat pump through **** ***** of North Conway NH to be installed by Total Climate Control of Penacook NH. The product and installation was fine and was completed on 10/31/23. I have a receipt from **** ***** but was never provided an invoice describing the model numbers … I would like that for my tax records because they qualify for a $2000 tax credit. **** ***** says they are unable to find or recover this information. I spoke with Total Climate Control 3 times….at first they said they don’t provide that information and call **** *****. **** ***** called Total Climate…and **** ***** told me I would have that information by the end of the day in mid Nov. I got no response. Called Total Climate myself and they said they would be sending it out shortly. One week later, end of Nov, I called again…this time spoke with the salesman who came to my house. He assured me he would send it out “right away”. Now it’s Dec 6 and still no invoice describing model numbers. Any help would be appreciated.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael R

    1 star

    03/02/2024

    Total Climate Control, Inc. was the Home Depot vendor for the installation of Mitusbishi Heat Pump at our home in North Berwick Maine in April 2023. The heat pump was incorrectly installed and not working for the first few months, it took repeated calls to them and finally escalation to Home Depot to get them out to service and correct the issues with their installation. Part of the decision process when purchasing the heat pump was the large rebate from Efficiency Maine. TCC Inc. submitted the rebate paperwork incorrectly, without documenting that they had any training on Heat Pump installation. Maine Efficiency sent us a letter to let us know after multiple attempts to contact TCC Inc. they had not received any response, and let us know that the rebate would not be paid unless they responded. We then wrote, emailed, texted and called TCC Inc. in September and October of 2023 all with no response.

    Local BBB

    BBB Serving New Hampshire

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.