Auto Repair Equipment
Ev's Auto ServiceThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
08/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We had the garage do all 4 brakes and back rotors when we left the garage it sou n ded like front end was falling out they charged me 20 dollars to put it back on lift to find out what was wrong and told me the noise was because i needed new sway links they charged me another 380 dollars for sway links car made same noise only worse. Today i drove a bit of distance to ******* ****** automotive in ******* nh the mechanic put it on lift and showed me the bolts had never been put in the caliper on drivers side and the sway link had never been tightened and stated that it was extremely dangerous to be driving it that way. The machanic put bolts in and tightened sway links and sound is gone we contacted evs garage and all they say is bolts were in it when you left not our problem and mo refuse to speak to us. Ant the very least I think im owed an apology and the labor cost. I could have been killed had the brake seized up.750
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.