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          Gourmetgiftbaskets.com, Inc. has 1 locations, listed below.

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            Business ProfileGourmetgiftbaskets.com, Inc.

            Gift Baskets
            BBB accredited business

            Contact Information

            60 Gourmet Pl

            Exeter, NH 03833-4615

            Get Directions
            Visit Website
            (603) 606-5269

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            Customer Reviews

            4.2/5

            Average of 45 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/5/2007

            Years in Business: 84

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers the shipping of gift baskets both nationally and internationally.

            Business Details

            Location of This Business
            60 Gourmet Pl, Exeter, NH 03833-4615
            BBB File Opened:
            11/14/2006
            Years in Business:
            84
            Business Started:
            1/1/1940
            Date of New Ownership:
            7/9/1976
            Business Incorporated:
            1/1/1974
            Accredited Since:
            7/5/2007
            Type of Entity:
            Corporation
            Alternate Business Name
            • Cheesecake.com
            • Kingofpop.com
            Business Management
            • Mr. Ryan Abood, President
            • Ms. Lucretia Williams, Manager of Marketing
            Contact Information

            Principal

            • Mr. Ryan Abood, President

            Customer Contact

            • Mr. Ryan Abood, President
            • Ms. Trudy Abood, Vice President
            • Mr. Jason Bergeron, Vice President of Sales and Marketing
            • Mr. Jeff Abood, Chief Technology Officer
            • Ms. Lucretia Williams, Manager of Marketing
            Additional Contact Information

            Fax Numbers

            • (603) 657-9083
              Primary Fax

            Phone Numbers

            Website Addresses

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            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/14/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Placed an order on May 8, 2024. Was told i would receive delivery of 2 dozen chocolate covered strawberries by 5/11 (Day before Mother's Day). Delivery wasn't until Monday afternoon. Opened packages and both were totally inedible. Chocolate either broke off strawberries or melted. Strawberries were either soggy or rotten and the whole package smelled terrible. I tried calling your customer service line but was cut off at 5'oclock instead of the 6pm time your website states. EST. Left a message requesting a refund and tried calling again. No Joy. refund my order and anyone else thinking about buying from this company, don't. Their customer service is non existent via email and phone (I sent an email this morning and haven't gotten a response all day). I want a full refund and an apology to my wife for ruining her mothers day. totally unacceptable from a "reputable" business.
            Read More
            Read 14 More Complaints

            Customer Reviews

            45 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Rebecca C

            01/12/2024

            I would not recommend Gourmet Gift Baskets. Give another company a try. I purchased a basket as a Christmas present. What was delivered to the recipient was not what was listed in the product description and it included a bottle of wine when the recipient cannot drink liquor and I had specifically chosen a basket without liquor for that very reason. Furthermore, there were family members visiting with drinking problems so not really good to have that arrive! I sent an email to the company as well as writing them via their website link. Crickets. I figured with the holidays any response would be slow but here it is almost a month later and still no response. So, they do not give you a heads up if they substitute products and you do not get what you paid for. They don't even bother to apologize or contact you about their concerns. Very disappointed by the whole experience! Try *********** instead!
            Read 44 More Customer Reviews

            Local BBB

            BBB Serving New Hampshire

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