Complaints

This profile includes complaints for Baron's Major Brands Appliances's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Baron's Major Brands Appliances

  7 Technology Dr Bedford, NH 03110-6908

  
• 

  Baron's Major Brands Appliances

  12 Plaistow Rd Plaistow, NH 03865

  
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  Baron's Major Brands Appliances

  350 Loudon Road Concord, NH 03301

  
• 

  Baron's Major Brands Appliances

  465 Route 16 Ossipee, NH 03864

  
• 

  Baron's Major Brands Appliances

  967 Gold St Manchester, NH 03103

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/26/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We built a new home in 2021/2022 and purchased over $13k of new appliances from Barons. The trash compactor failed in the fall of 2024, still under warranty.Reliable ****************** is the company ******* uses to service their appliances. We contacted them, eventually they sent a repair person out. That person agreed it was broken and said he would notify Barons to send a replacement. A new one came, was installed and worked for a brief period then failed. We called again, eventually repairman #2 came and said it wasn't a repair, we needed someone from the installation team. He left without doing anything. We called again, eventually someone came out and said it needed repair, not an installation issue. He left without doing anything. We called again. March 12 repairman #4 came, looked at it and said it was broken, we need a new one. He said he would put that in his notes. I called Reliable on March 25 for an update and the person I spoke with said they have no record of anyone coming here on March 12. the last record they have is a visit in December. Repairman #4 came in a large Reliable Appliances truck yet they claim their last visit was December. We are fed up with Reliable and want this resolved. They never answer the phone and it is days before a return call is received, and often weeks before a visit is scheduled.

  Business Response

  Date: 03/31/2025

  *******,

  
  We want to apologize for your experience with Barons and appreciate you taking the time to give us this feedback.  We can understand how frustrating this must be for you and are fully committed to get this resolved for you.  It has come to our attention that **** *******, store manager of ******* has already visited your home to assess the situation. **** is facilitating all steps to get this issue resolved to your complete satisfaction. 

  
  Thank you for giving us the opportunity to address this for you and please feel free to reach out to **** with any additional questions or concerns.

  Customer Answer

  Date: 04/07/2025

  I appreciate the response from Barons and the home visit by ****, the manager. We have been told a new trash compactor will be delivering and installed by the end of April. **** also stated he realized we needed a part to anchor/install the unit correctly which we did not have before. He ordered the part and it has arrived. I am not ready to close this complaint until the new unit has arrived, been installed correctly and tested.

  Customer Answer

  Date: 05/13/2025

  This issue has been resolved to my satisfaction 

• Initial Complaint

  Date:10/28/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased an appliance plan with an extended warranty for my refrigerator/ freezer they have been out to attempt to fix the problem six times in the last year. The problem is still not resolved. I need them to replace it. The refrigerator freezer. The last person out there told me it was unable to be fixed. I think I'm entitled to replacement of the refrigerator freezer

  Business Response

  Date: 11/05/2024

  Hi ******. We're sorry you've had issues with your ice maker. The manufacturers and warranty companies make the ultimate decision whether to replace a unit or not. It's unusual to get a replacement refrigerator due to a faulty ice maker. However, ******* always advocates for our customers, and have been working diligently with the warranty company in your case. Our service manager, *****, has the latest information about your repair. Please direct all future communications to him at ********************************************* Thank you.

  Customer Answer

  Date: 11/09/2024

   
  Complaint: 22475144
  
  I do not accept the business's response as a resolution to my complaint because: [You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Sincerely,
  
  ****** **********

  Customer Answer

  Date: 11/09/2024

  Since I filed this complaint, the repair man **** has been out to my house, again. I was don't parts were ordered, again. That was on October 29th, one again I have heard nothing since. ******* is still leaking into fridge, Ice maker is still not working. 

  Business Response

  Date: 11/21/2024

  Please contact our service manager, *****, directly at ******************************************** with any questions about your repair. He will answer all of your questions. Thank you.

  Customer Answer

  Date: 12/03/2024

  They again attempted to fix the issue again today. Without success. I have gone over a year without a working ice maker. 7 attempts to fix the issue has been unsuccessful. Today I again had to adjust my work schedule and waste another day waiting on them. I have placed 2 calls to the manager and to ***** who works the warranty end, with no call back from either of them. My refrigerator is still not fixed, still leaking, please advise what I should do next. 

  Thank you,

  ****** Gramstorff 

• Initial Complaint

  Date:06/11/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We placed an order for installation of a gas stove, wall oven, microwave and hood with vent to the outside of the kitchen several weeks ago. The installers came last week to install all of these at 1pm, bear in mind that they had to also cut granite for which i paid additional 600 per the invoice. They then tell us that they can't complete the job (i.e., install the microwave) and asked me to schedule another time with them. So our salesperson, who apparently is the only one who can work with the installer, puts us back to the end of the queue in the installer's schedule. How unprofessional is this on the part of both Barons and the Installers? If they can't finish the job on friday they should come back on Monday first thing and finish it. Instead, they leave the wall oven/microwave in my garage without its original box. By the way this was their second attempt at installing, as on their first attempt they said the products are not compatible with the kitchen. We paid them 100 dollars for the compatibility checkup alone! This has been a nightmare and I cannot understand why would Barons recommend such incompetent installers as their "go to" for "high end" appliances.

  Business Response

  Date: 06/18/2024

  Hi ******,

  We're sorry that you were not satisfied with your experience. Our store manager, *************************** has been trying to contact you, but has not been successful yet. Please return his calls, or contact him at *********************************** for any further communication. We are always eager to help!

  Thank you so much!

  Customer Answer

  Date: 06/19/2024

   
  Better Business Bureau:
  
  The microwave was finally installed over the weekend so I consider this issue to be resolved.

  
  Sincerely,
  
  *****************************

• Initial Complaint

  Date:05/22/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I purchased a washer and dryer from Baron's in ******* on Sept 7, 2023. I took a quote from ********** with me and the Baron's sales person showed me that they could match **********'s price using rebates. ******* could not schedule my delivery until Sept 23. I submitted the rebate form before the deadline using the documentation given to me by ********. The rebate company denied my rebate. They insisted that the date of delivery was the date of purchase and Sept 23 was after the rebate end date. Sept 7 wasn't in the right spot on the form or something. I have talked to and emailed the sales person **** and the manager **** at the ******* location, but apparently they've lost interest. I think that ******** should pay the $100 rebate. It was THEIR documentation and I did everything right on my end.

  Business Response

  Date: 05/25/2024

  Hi *****,

  Thank you for your feedback. We are sorry to hear that there was an issue with your rebate. It is our understanding that you have already been refunded the $100. If you have any questions, please contact our Store Manager, ****, at *********************************** If you ever have any complaints about our store managers, please contact ***, our District Manager, at ***********************************.

  Thank you so much for your business. Have a great holiday weekend!

   

  Customer Answer

  Date: 06/10/2024

  I received a phone message on May 22nd from ******** that they would be sending me a check.  I did receive the check.  This is how I felt the situation should have been resolved, but it took me contacting BBB to get action.

• Initial Complaint

  Date:03/28/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We purchased 3 items for $4,200 (dryer, washer and refrigerator) these were all delivered in November. The dryer was incorrectly wired and I had to get an electrician to correct the problem after continuous blowing of circuits. In addition the dryer vent was pushed in and scruched up like a snake. I did get reimbursed for the cost of the electrician. BUT since then the washer has issues, vibration and horrid sound during a cycle. Called repair person to find that they left the moving bolt/bracket on the washer. After 1st repair visit still had issues. 2nd repair visit was told our floor was uneven and that the back of the washer hoses are hitting each other so get a pool noodle or something to halt them from hitting each other. We got rubber squares to lessen the vibration and put fabric type of peices around hoses. STILL CONTINUOUS issues. 3rd repair visit - back of washer removed, front of washer removed, no issues. Contacted manager at Barons in ******* and they are working on the situation. We are very frustrated. We have video of what the washer is doing. I keep asking if this is what it is supposed to sound like and no one will give me an answer. Very frustrated. At this point we feel we should have a replacement or a refund so we can go elsewhere to buy a new washer.

  Business Response

  Date: 04/06/2024

  Hi ******,

  We are happy to hear that all issues have been resolved by our store manager, ***************************. If you have any other questions, please contact ******* directly @**********************************.

   

  Thank you!

  Customer Answer

  Date: 04/08/2024

  Hi the issue is that it took 3 repair visits, emails, phone calls, no one would listen to me, tell me nothing is wrong with my machine. I was told that it was my floor, that it was the pipes behind my machine clanking. Why was I treated so poorly? The stress this caused was huge. They new that the bolts were not removed -THEIR error. When the new machine was brought there was a tag that said failure to remove bolts could result in damage to the washer. This machine shook my house. I am annoyed that no one would listen. At least 3 months of this went on.i has video of what it was doing and I kept asking if this is what it should sound like and they would not respond. The public needs to be aware of this. No one ever said they were sorry for THEIR mistakes in bad delivery service.

  Business Response

  Date: 04/12/2024

  Hi BBB,

  We recently sent this customer the following email...

   

  Hello ******,
  
  I sincerely apologize for the inconvenience and frustration you experienced at Baron's and the lack of responsiveness from myself and our team. It's disheartening to hear that you were treated poorly and that your concerns were not addressed promptly. We should have handled this better.
  It is unacceptable that you felt unheard and that we failed to acknowledge our error regarding the bolts not being removed, which contributed to the issues with your machine.
  Your feedback is invaluable to us, and we are taking immediate steps to address the issues you raised.
  Please know that your satisfaction is our top priority, and we are committed to making things right for you. I would love to help you with your next purchase at a generous discount, such as a BBQ grill, a mattress, or an air conditioner. Whatever your next need is, I want to give you the best deal possible.
  Once again, I apologize for the inconvenience and thank you for bringing this matter to our attention. We appreciate your patience and understanding.
  If you would like to discuss this matter, or any other matter, I would be more than happy to. My Direct line is ************
  Sincerely,
  
  
  --
  ***************************
  Store Manager 

• Initial Complaint

  Date:02/07/2024

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hello on 12/16/23 went to Baron's store at 521 Amherst st Nashua NH 03063. talked to salesman Rick T******** he hooked me up with a new stove and microwave oven which was for my 95 year old mother who really needs the use of a microwave the stove was a after thought. I told Rick i needed it soon. He stated no problem when you pay for the stove and microwave i can get in one week. i said that sounds great I drove up to Baron's on 12/23/23 paid for the stove and microwave he said it will be at the warehouse the following friday i said thats great i will pick them both up saturday on 12/30/23 he said if there was a problem he would call me. i have used Baron's before i liked there service i did not go to any other store because the manchester store helped me get a washer and dryer during covid i was very pleased with there service so when i needed a stove and microwave thats were i went customer for life. well i drive up there to pick up the microwave and stove microwave there no stove i spoke to a very nice lady named ***** she said it may be in next week call her first so i take the microwave. well i call ***** next week she was very honest with me and told me that it has been and still is on national back order. so i call my freindly salesman he tells me he does not know when i will recieve my stove mabye march mabye later. i tell him to cancel the deal and give me my money back i will go somewhere else note i paid them in cash he sends me to his boss Charlene F******* well long story short we go back and forth (note i have E Mails to back it up) and i have to say i have never been treated this bad by a store sales manager. so after arguing back and forth she tells me a check will be cut on 1/26/24 i should receive my refund along with a $25 dollar voucher for driving to NH with no stove in stock should be the end of my story. well i sent them a email to Charlene and there complaint department and as of today i have no refund check and no response to my E Mail HELP

  Business Response

  Date: 02/09/2024

  Hello ******

  Thank you for taking a call today from our District Manager, Rob. As he mentioned, your refund has already been mailed to you. We deeply regret that this matter become as complex as it had. You never should have experienced such fumbling our our part, and we are embarrassed. 

  Your feedback has been very valuable to us, and we do so appreciate your patience and understanding. We also hope that you might grant us this one-off experience, and consider shopping with us again some day.

  Our sincerest best wishes to you and your family.

  Ken G******** General Manager

  Customer Answer

  Date: 02/16/2024

  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID *******2, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***** ********  

  Customer Answer

  Date: 02/16/2024

  I want to thank the Better Business Bureau for helping me settle this ongoing issue. Without your services this issue would never have been resolved i made multiple complaints and fell on deaf ears. the BBB filed my complaint and within 1 day of you notification to Baron's i received a call from Charlene F******* advising me i would receive my refund, and the problem why i did not receive my refund was because of a glitch in  there billing system. then she proceeded to tell me looking back she did nothing wrong and i was the one who created this issue. go figure. But thanks to the BBB report i received a call from the district manager Rob M****** had a very nice conversation with him he looked at all the text messages back and forth with that terrible Manager Charlene F******* and was able to gain my trust back with Baron's. He also advised me to give him a call personally if i ever needed any appliances in the future he would make sure i would be taken care of. thank you BBB because without your help i feel this issue would not have been resolved.

• Initial Complaint

  Date:12/18/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  That Barons of Nashua sent men that had no idea how to put this stackable washer on then tried to put a flex hose onto the hard pipe that was 6 ft long so it had a big u in the flex vent pipe they need to get experienced people for the price that people are paying for this appliance

  Business Response

  Date: 12/22/2023

  Hi *****

  Thank you for your request. Our store manager, Charlene, indicates that all fixes have been completed to your satisfaction. We hope you enjoy your new washer and dryer for many years to come!

  Have a happy and safe holiday season.

  Ken G*******

  General Manager

• Initial Complaint

  Date:11/30/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We purchase an LG fridge with freezer on bottom in August 2022 with extended warranty. The ice maker broke within 6 months. A tech came out and replaced it. Starting on month 13 with the fridge the freezer fan started to malfunction but it would be temporary and then work again. Finally in September I had enough and had a reliable repair come out to look at it. They said both fans were defective and had to order them. They also said the repair man’s schedule was full until 4-5 weeks. Finally the part came in and he came to fix it well the parts were not the correct parts for the model fridge and there was nothing more he could do. He then made another order for more parts and said it would be another 4-5 weeks until he came out to the house. The parts just came in but they are incorrect and were now told by reliable appliance that the real parts we need are on back ordered and there is nothing they can do. We have been without a working freezer for months with no end in sight and no one willing to help us. We called Barons they told us it wasn’t their problem and to call reliable appliance. We called them and they told us there is nothing they can do. We are stuck without a freezer and have two young children and we are out over $4000 for the fridge/ freezer that doesn’t work. We would like the fridge replaced at this point so we can have the item we paid a lot of money for that works. You don’t go into a store and spend that amount of money to have a working fridge for only a year.

  Business Response

  Date: 12/01/2023

  Hi *******,

  Thank you for reaching out. It is our pleasure to help you with your concerns. It is our understanding that you have the repair scheduled for this Monday. You now have our Service Manager, Steve's information, so please feel free to reach out to him for any other issues going forward. In **** you don't have it, his email is s****@reliableapplianceservice.com.

  Thank you so much!

• Initial Complaint

  Date:10/03/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  we purchased (paid in full) several kitchen appliances on June 13 for our major kitchen renovation. We indicated an August 30 delivery date and all was well. We were advised of a delivery window the day before delivery and arranged for our plumber to be on site for that time. An hour after the window, I called service and was advised that there were two deliveries before mine and that it would be at least another 2 hours. We now owe our plumber an additional 3+ hours (at $175/hr). Upon removing our appliances, they knocked over several bottles of wine and alcohol, leaving an absolute mess. They said nothing. It was allowed to set, and, our contractor was using that space to house the wood mantle (hand picked black cherry, natural live edge - it was sweet)...which was ruined by the red wine. After using the GE Cafe Series dishwasher (model cdt875m5n8s5), a leak error message started beeping. We turned off the water and notified our plumber, who investigated and determined the unit had a leak. Attempting to use the GE Cafe Series induction range (model chs950p2m6s), our breaker routinely trips. Our master electrician determined that it's tripping because of a trickle ground fault in the range. We tried it wired to the old power source and it still indicates unsteady power. (diagnosis and installation paid for by us $400) The ice maker in our GE Cafe Series Refrigerator (model cqe28dm5nbs5) seems to struggle to provide ice, despite having a full ice bin. It grinds, produces one or two cubes, grinds, produces one or two cubes....it takes forever to fill a glass. There is water damage to the floor under the new refrigerator. Floors are brand new as part of our renovation. While they have reluctantly agreed to replace all appliances, they will not install and disconnect defective appliances to be removed. I will need to hire someone to do this. I should not have to pay twice to have these installed and want Baron's to either install or pay for our installation. We would like to be reimbursed for a $80 Hendrick's handle of gin and a $100 bottle of Artemis Cab Sauv.

  Business Response

  Date: 10/09/2023

  Hi ****. Thank you for working with our District Manager, Rob, for a suitable resolution. If you have any further questions, you can contact him at ******************************. Thank you.

  Customer Answer

  Date: 10/10/2023

   
  Complaint: ********
  
  I do not accept the business's response as a resolution to my complaint because: 

  While the new, defective appliances were delivered, the new refrigerator had to be rejected because it was also damaged. 
  

  Also, because they refused to provide for re-installation, we incurred costs, in addition to the damages to our property caused by the initial delivery drivers.

  We want to be made whole for the cost of installation and damaged property.

  Sincerely,
  
  **** ******** *******

  Business Response

  Date: 10/11/2023

  This customer has been in frequent and regular conversations with us. They were given multiple options to resolve their complaints. They chose an option, and we delivered on that option. We have asked them to contact our District Manager, Rob M******, with any further questions. Rob has made himself completely available to them.

  Bit, if they negotiate with Rob, seemingly in good faith, and then renegotiate on the BBB site, as though they never spoke with Rob, it becomes impossible for us to please them. Please request to them to discontinue their separate BBB negotiations, and only speak with Rob directly so that we can help them best.

  Thank you,

• Initial Complaint

  Date:10/02/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I recently purchased a washer and dryer unit with washer and dryer combined as one unit. After agreement to purchase was made i was informed that if an additional purchase of a new power supply cord plus stainless steel water supply hose kit you would install new unit for no cost. i also purchased your service to recycle my unwanted unit . I arranged a date for after my appliance was in your supply.my wife was at the home on the first attempt to install. She was informed the desired location was properly provided (this means area was tight and removal could not happen ) As i became informed of the problem i without nuch effort was able to remove existing unit. I assume that when a unit such as the one I purchased space will be limited as the main reason to purchase this product. As a result your delivery team left the unit in our garage and left . please be aware that your employees were polite , respectful and professional . As an independant contractor myself i am aware of labor troubles that exist (other than our language differences every other aspect was good and we were able to communicate eventully). So a second install was scheduled and I was the one that took ti e away from my work so we could complete this purchase.your employees with convincing were finally able remove existing unit. after that they began packing truck with the old unit and were preparing to leave when i had to inform then that the new unit was to be installed and was. they informed me as a company policy they were not allowed to install unit completely as desired spot was tight i said fine and did it after. when unit was in the spot desired decorative trim was installed caulking performed and trim paint was completed . later that evening my wife wanted to use the new system she began to run the washer and became aware that something was not proper . after some troubleshooting i was able to locate the problem. the shipping bar was not removed prior to final resting spot. This normally is not an issue but in this case the solution was to remove decorative trim pull out the unit far enough to get behind disconnect water supply, power supply remove unit completely out of room remove packing rod and install in reverse the prior procedures . so i am requesting i get compensation for two hours of labor @ $60.00/hr instalation charge hose charge and power supply charge as i was the one that had to compete instalation correctly

  Business Response

  Date: 10/09/2023

  Hi ****,

  Our store manager in Ossipee, Brandon F*****, will be happy to help you. He has been calling and emailing you over the past few days with no luck. Please contact him directly at [email protected].

   

  Thank you!

  Ken G*******, General Manager