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Find a Location

Granite State Credit Union has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Granite State Credit Union

      1415 Elm St # 1 Manchester, NH 03101-1360

    • Granite State Credit Union

      P.O. Box 6420 Manchester, NH 03108-6420

    Business ProfileforGranite State Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Granite State Credit Union is a full service financial institution offering financial services to members. They offer savings, checking accounts, money market accounts, share certificates, ATM's, IRA's, M/C Mortgage, Home equity loans, personal loans, car loans for new & used, boats, rv's and motorcycles.

    Business Details

    This is a multi-location business.

    Find a Location

    Granite State Credit Union has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Granite State Credit Union

        1415 Elm St # 1 Manchester, NH 03101-1360

      • Granite State Credit Union

        P.O. Box 6420 Manchester, NH 03108-6420

      Location of This Business
      1415 Elm St # 1, Manchester, NH 03101-1360
      BBB File Opened:
      4/24/1995
      Years in Business:
      79
      Business Started:
      3/9/1945
      Business Incorporated:
      3/9/1945
      Type of Entity:
      Corporation
      Business Management
      • Denise L. Caristi, President/CEO
      Contact Information

      Principal

      • Denise L. Caristi, President/CEO

      Customer Contact

      • Denise L. Caristi, President/CEO
      • Timothy Naro, Vice President of Finance
      • Patricia Hamel, Vice President of Operations
      Additional Contact Information

      Fax Numbers

      • (603) 626-8022
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/27/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      GSCU is no responsive and is stating that my vehicles title is unable to titles by the state so they cannot secure my loan. DMV stated that they absolutely can title vehicle.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert J

      1 star

      02/03/2022

      I had a checking account with them, a car payment was done when my account was low. This was not done on my end at all.My account is set not to let transactions through if no monies are in the checking account.we set up a payment plan but after one payment they locked me out of my online account and I received no correspondence of any type or manner. This I'm sure will effect my credit worthiness and future credit.They are and were rude and of course manner. go somewhere else.

      Granite State Credit Union Response

      02/07/2022

      Thank you Mr. *****. We do show an overdrawn checking balance from 2018 and would be happy to discuss your account with you. The online banking lock out is likely a simple password issue as we do not lock members out of their online banking account for any reason. To discuss this directly with someone who can assist you, please call our Credit Resolutions Department at ****************** and they will be happy to review options with you.
      Sincerely,
      Samantha M*******
      VP-Finance

      Local BBB

      BBB Serving New Hampshire

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