Motels
Econo LodgeThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
04/27/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I stayed at the Econo Lodge in ************* for two nights and I was attacked by bed bugs both nights. When I told the lady at the front office she was rude and did not want to hear about my uncomfortable stay. She kicked me off the property. I don't think this is good customer treatment and this was not appropriate management behavior. I had at least 20 bedbug bites all over my body and I would like a refund or I will have to contact higher authority. Thank you ***************************** ********************************************************************** ************Initial Complaint
06/21/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I would like to file a complaint against one of the Manchester businesses. It is the Econo Lodge hotel on 75 West Hancock Street. I attempted to check in to the hotel on 5/27/22, and was denied a reservation that I made because they chain that the last time i was there, another person attempted to fraudulently reserve a room using my name and information. This is simply not true. They gave me the name of the person, who is a lady i have never heard of nor do I know who she is. They have denied me the right to stay at their hotel, and I naturally want this matter reversed. I have no recourse on this matter: they are adamant about this, and i have tried to talk to them and they refuse to listen to me. Again, I have not seen this other person and I have no idea who did this. I do not know what to do. They should have to prove themselves, and they have not.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.