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Find a Location

Plymouth Ford, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPlymouth Ford, LLC

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company states they offer the sales and service of of new cars.

    Business Details

    Location of This Business
    14 Town West Rd, Plymouth, NH 03264-3429
    BBB File Opened:
    7/17/2019
    Years in Business:
    5
    Business Started:
    12/21/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of A156 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of 4830 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    These agencies may include:

    New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

    23 Hazen Dr

    Concord NH 03305

    (603) 227-4120

    https://www.nh.gov/safety/divisions/dmv/

    BBB records show a license number of 23059-RS for this business, issued by New Hampshire Banking Department

    These agencies may include:

    New Hampshire Banking Department

    53 Regional Dr STE 200

    Concord NH 03301

    (603) 271-8675

    https://www.nh.gov/banking/

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Plymouth Ford
    • Meredith Ford
    Business Management
    • Shawn Hanlon, Owner
    Contact Information

    Principal

    • Shawn Hanlon, Owner

    Customer Contact

    • Shawn Hanlon, Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    In January of 2024 I purchased a vehicle from Nucar of Plymouth. I had been working with a salesman for quite sometime and he knew my budget and what I could afford. After months of searching we found a vehicle that fit my needs/budget. He knew I used everything I could for the down payment required. I was never told that the tax, title and registration was not included in the financing. Ive purchased many vehicles, including in ************* and *** never had to even ask about it, it was just done. I understand that maybe I should have asked but I think its his job to let me know of any out of pocket expense like that. Especially given that he knew my exact situation. I feel as though he knew I couldnt get the approval from a bank with the added expense so he didnt mention it because the deal wouldnt do gone through with that added . I can not afford to register it at this moment. Im unsure what to do. *** tried communicating with the employee but hes been no help. To say Im disappointed is an understatement. When I signed the papers, I was under the impression it was included in the final number. They ware unwilling to help me resolve this in any way. I now have a vehicle that I am unable to drive but make a monthly payment on as well as full coverage insurance. I just want them to make it right.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rebecca T

    1 star

    05/11/2024

    Dont go here. This place doesnt deserve even one star. I highly recommended avoiding Nucar completely, unless you love to be frustrated! I called and made an appointment by phone, all of my information was taken, and was confirmed I had an appointment for 5/10 at 9am. This was two weeks ago I show up today to drop off my car and guess what I dont have? An appointment. No apology from the person at the front desk, just a shrug and laugh. Didnt try to do a thing. Its not funny when your livelihood includes traveling and you dont have a working car and have to start from square one even when you were proactive in the first place. I am appalled I was treated like this. I really hope I can help avoid this happening to anyone else. My advice is go elsewhere because there is 0% professionalism at this place.

    Local BBB

    BBB Serving New Hampshire

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