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Find a Location

Service Credit Union has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Service Credit Union

      3003 Lafayette Rd Portsmouth, NH 03801-5904

    • Service Credit Union

      14 Manchester Sq Ste 190 Pease International Tradeport Portsmouth, NH 03801-8005

    • Service Credit Union

      158 N Broadway Salem, NH 03079-2128

    • Service Credit Union

      2200 Woodbury Ave Inside Walmart Newington, NH 03801-2817

    • Service Credit Union

      254 Lowell Rd Inside Walmart Hudson, NH 03051-4913

    Business ProfileforService Credit Union

    Credit Union
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    49 complaints closed in last 3 years

    19 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Service Credit Union has 16 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Service Credit Union

        3003 Lafayette Rd Portsmouth, NH 03801-5904

      • Service Credit Union

        14 Manchester Sq Ste 190 Pease International Tradeport Portsmouth, NH 03801-8005

      • Service Credit Union

        158 N Broadway Salem, NH 03079-2128

      • Service Credit Union

        2200 Woodbury Ave Inside Walmart Newington, NH 03801-2817

      • Service Credit Union

        254 Lowell Rd Inside Walmart Hudson, NH 03051-4913

      Location of This Business
      3003 Lafayette Rd, Portsmouth, NH 03801-5904
      BBB File Opened:
      9/16/1999
      Years in Business:
      67
      Business Started:
      4/1/1957
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Service Federal Credit Union
      Business Management
      • David Araujo, President/CEO
      Contact Information

      Principal

      • David Araujo, President/CEO

      Customer Contact

      • David Araujo, President/CEO
      • Matt Beaulieu, Assistant Vice President
      • Stephanie Kinnett, Assistant Vice President
      • Ryan Healey, Assistant Vice President
      Additional Contact Information

      Fax Numbers

      • (603) 422-8352
        Primary Fax
      • (603) 422-8437
        Other Fax

      Email Addresses

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      49 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/19/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Resolved
      This credit union advertised a nation wide bonus promotion of $500 to open a new checking account with them. Certain transaction had to be meet to qualify. Even though I have been told by them, I met these qualifications and are to be paid the $500 within 90 days. Deposited into my account. It is well past the 90 days and no sign of the bonus.....
      Read More

      Customer Reviews

      20 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      William L

      1 star

      06/06/2024

      Service Credit Union was offering a $500 bonus to open a checking account with them and deposit net payroll deposits of at least $1500 a month to receive the bonus. I had been following these requirements for 2 months and called to check in to see if I was on track to receive the bonus and when I might get it. After speaking to an associate on the phone she stated I was on track and would receive the bonus within 90 days on completing the 90 days of direct deposits. A few days later I receive an email from them stating I was not eligible for the bonus because I had been depositing allotments and not net pay from my direct deposit. No where in the offer did it specify that the net pay could not be an allotment. I even asked if I could deposit my full paycheck every month and they denied the request. This is blatantly misleading information.

      Local BBB

      BBB Serving New Hampshire

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