Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Renzo Gracie New Hampshire has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Renzo Gracie New Hampshire

      20 Rockingham Rd Windham, NH 03087-1309

    • Renzo Gracie New Hampshire

      590 2nd St Manchester, NH 03102

    • Renzo Gracie New Hampshire

      34 Portsmouth Ave Exeter, NH 03833-2106

    Business ProfileforRenzo Gracie New Hampshire

    Exercise Programs
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This business offers Jiu Jitsu programs, training and classes.

    Business Details

    This is a multi-location business.

    Find a Location

    Renzo Gracie New Hampshire has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Renzo Gracie New Hampshire

        20 Rockingham Rd Windham, NH 03087-1309

      • Renzo Gracie New Hampshire

        590 2nd St Manchester, NH 03102

      • Renzo Gracie New Hampshire

        34 Portsmouth Ave Exeter, NH 03833-2106

      Location of This Business
      20 Rockingham Rd, Windham, NH 03087-1309
      BBB File Opened:
      6/1/2015
      Years in Business:
      16
      Business Started:
      5/21/2008
      Business Incorporated:
      9/12/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Renzo Gracie NH LLC
      Business Management
      • Kevin Landry, Owner
      Contact Information

      Principal

      • Kevin Landry, Owner

      Customer Contact

      • Kevin Landry, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/10/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      A little more than a year ago I signed up my daughter and I for a year membership with the Renzo Jujitsu. The place is busy and the registration was fast with little details given to the membership renewal or cancelation clause. We couldn't continue three months before the completion of the year memberships and requested to suspend the membership. I was told by *****, the owner, that the membership couldn't be suspended, the service was like cable where you pay even though you can not come. I was told to comeback at the end of the 12-month period to cancel it if I want. We were traveling a month before the end of the 12-month period. I was able to go a week after the end of the 12 months period and submitted a membership cancellation. I was surprised to see that both memberships were renewed even though I was requesting their cancellations few months before the end of the period, being unable to go for months and submitted a membership cancellation. The owner said that this is with a third party and he can not do anything. The cancellation process needs to be done 30 days before. This is very fishy as he made me wait to the end of the period to tell me that he can not do anything for me. The total unauthorized amount that he is stealing from my is $1,991, two 12-month memberships. He is not ethical or honest with the registration and membership process. They have the credit card information and have the power to do unauthorized charges. I found at the ** costumer protection and antitrust bureau that"Health club and martial arts members in New Hampshire who prepay their memberships are protected against unfair contract clauses and against losing their money if the club suddenly closes. Prepaid membership contracts:Can be canceled by the purchaser within three business days by notifying the club in writing Cannot require contracts for longer than one year Cannot include an automatic renewal clause"According to this, I should be covered by the law.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving New Hampshire

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.