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Business ProfileforCardCash.com
Current Alerts For This Business
Consumers have reached out to BBB with reports card balances have disappeared after the 45 day guarantee expired, prior to being used by the consumers.
On July 25, 2016, BBB contacted CardCash to address a possible pattern of complaints.
CardCash advised BBB they began adding an insert when mailing out physical cards. The insert includes a step stating “Use the full balance of the card within 45 days of the purchase”. This information will also be included in emails sent to customers who purchase digital cards. CardCash added the information to their website as well.
BBB continued to monitor incoming complaints. As of October 31, 2017, BBB determined the steps taken by the business failed to eliminate the underlying cause for this pattern, which continues.
At-a-glance
Related Categories
Overview
This company offers buying, selling and trades for gift cards.
Business Details
This is a multi-location business.
- Location of This Business
- 990 Cedarbridge Ave Ste B7 Rm 365, Brick, NJ 08723-4159
- BBB File Opened:
- 10/15/2008
- Years in Business:
- 18
- Business Started:
- 4/1/2006
- Business Incorporated:
- 7/22/2013
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- CardCash Exchange Inc.
- ABC Gift Cards
- Card Cash
- Business Management
- Mr. Marc Ackerman, COO
- Mr. Yali Elkin, Executive Vice President
- Mr. Tom Ochoa, Executive Vice President
- Contact Information
Principal
- Mr. Marc Ackerman, COO
Customer Complaints
321 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
49 Customer Reviews
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Most Recent Customer Review
Nancy L
06/14/2024
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