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Find a Location

Campbell Soup Company has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCampbell Soup Company

    Food Manufacturers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Campbell Soup Company has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      1 Campbell Pl, Camden, NJ 08103-1701
      BBB File Opened:
      1/21/1980
      Years in Business:
      155
      Business Started:
      1/1/1869
      Business Incorporated:
      11/23/1922
      Type of Entity:
      Corporation
      Alternate Business Name
      • Snyder's of Hanover
      Additional Contact Information

      Fax Numbers

      • (856) 342-6449
        Primary Fax

      Customer Complaints

      18 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/18/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Right, so I contacted Campbells regarding the discontinuation of the Spaghettios with Sliced Franks (original not that franks hot abomination) as there are thousands of customers angry about this. I wanted a direct answer as to why a product that remains popular with a dedicated fan base and customer support (there is a petition and subreddit about this). What I got was general oh but it’s not popular so discontinued answers. Oh, and a mailed coupon (seriously?). What exactly do you think someone would want a coupon for when you’ve discontinued the product they purchase? Is your Franks Hot version SO popular it replaces the sales for the original? That’s an extremely specific flavor, so please, elaborate. I’m not going to use your coupon on something else, your other products have become so subpar I’ve had to go to other brands and make things at home because it’s an embarrassment that the quality of product is so bad. I’m not sure who you think you can buy off with a coupon and generalized platitudes, but it’s not me. Bring back the original sliced franks. Stop the dancing around and answer your thousands of customers you left confused and angry by this decision. And no thanks to your spicy version since I CANNOT EAT IT due to esophageal conditions preventing me from doing so. Like thanks for replacing the item I could eat with one I literally can’t and then sending me a coupon that’s literally useless to me. Seriously. What happened to this company? Is the greed so pervasive that it’s just the entire culture now? I hope everyone who is/was a fan sees this and moves to another brand. FYI people, they have been watering down their soup broths and removing ingredients to give you less. Progresso’s soup is a better price AND has more ingredients in it. **** ***** ****** is a billionaire profiteering off shrinkflation and discontinuing products that don’t make her and her companies crooked investors even more billions. Looking at you ***** **** & ********.

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Charles A

      1 star

      06/23/2024

      June-12-2024. I contacted Campbells by phone, email and a letter which contained the label from the can with the evidence of an almost inch rock hard and very sharp piece of bean stem in their vegetarian vegetable soup. In the letter i told them that this could've sent me to the hospital or even worst if it got stuck in my throat. I asked them if they felt any responsibility and what are they are going to do about it. Now that it has been 11 days and i have not heard back from them, i believe that they just don't care. I will now warn everyone that i can about my experience. I will also stay away from anything to do with Campbell's

      Campbell Soup Company Response

      06/24/2024

      This consumer's complaint was received June 13th and entered under Ticket # ******* . He was responded to via email the same day. He did not answer the questions we asked to conduct a quality investigation, only stating that he mailed the object (we would typically send a fed ex envelope for collection). He was then informed on June 17th that he would be receiving a check. If he does not receive this check with-in 15 business days, he should let us know. Please let us know if there is any other information or assistance to the consumer we can provide.

      Local BBB

      BBB Serving New Jersey

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