Business ProfileforCentral Jersey Equipment, LLC

I am the owner of a **** Deere Lawn tractor (pictured below) that is still covered under the factory warranty (extended). It was sent to Central Jersey Equipment in *****, ** (authorized JD dealer) about 2 weeks ago as it would not start/run. It was radio silence until yesterday when I CALLED THEM. I was informed that the part needed to repair the same was on back-order AND WOULD NOT BE IN UNTIL SEPTEMBER!!! REALLY???? Who is going to cut my lawn until September? The REAL kicker, I asked if Central Jersey Equipment could get the part from another dealer (to speed up the process) and was further informed that "other dealers would not give up the part as then they would be out of stock and have to wait for the back-order part". REALLY? Wow, this is customer service......NOT!Questions:Why did I have to call them to find out it was not going to be repaired until SEPTEMBER? /What is the course of action that Central Jersey Equipment is going to take in the interim? Loaner? Cover my landscaper cost to have my yard mowed? Again, no answers and radio silence yet again.My first **** Deere gave me 18 years of service, so the product is reasonably well built, HOWEVER, with my current 2.5-year-old, Central Jersey Equipment has had it twice (counting this occurrence) and the service has been far less than stellar and I pessimistically await their response.More to come - stay tuned.......