33 Customer Reviews
Review from Jesse C
1 star06/30/2024
I ordered a headlight right before June, the problem wasnt with the merchandise, it was with the owner. ***** delivered my package to the wrong house. I had the right address and so did they, they just delivered it to the wrong door. I have a ring camera and the door in the proof of delivery picture was not my door! Right when it was delivered not even 10 minutes after I emailed and called ***** and the owner of jp auto. ***** said there investigation was done and was accepted. They said contact the sender and get a refund or a replacement since EVERY PACKAGE has insurance. He stopped replying to my emails, responded to my dispute when I disputed it because he wont respond to me and no Im on the screwed end. ***** admitted they delivered it to the wrong house on the phone with me! The owner needs to learn how to run a business and stop stealing from customers. Karma ***** JP of **Review from Alan M
1 star06/14/2024
**************** is non existent - sent me a broken/damage part - don't buy from here - they will take your money and send you garbageReview from Rachel L
1 star05/31/2024
I ordered the wrong headlight for my car. I immediately looked for a number to call and cancel the item, I noticed the address where to send the wrong part was incorrect also. There was no phone number to contact immediately. I immediately emailed them to tell them That I ordered the wrong part and emailed again for the address. They did not respond until the next day (today) saying they shipped the order already. So I cant return something that isnt coming to my address. I cant dispute the charge until it appears (and it hasnt yet) . This is fishy. Never order from this company. I should have looked here first. I may be out $127 because of this shady company. WARNING ?? DO NOT ORDER FROM THIS COMPANY ?? if I could leave a no Star I would ??Review from Eric R
1 star04/25/2024
I was ordering side view mirrors for my truck. I accidentally ordered 2 sets. I emailed them immediately and the responded the next day. They said the order was processed already. What they would do is send me the 1 pair. Then when I received them to contact and they would issue a credit back to my card. I took them for their word. After 5 days worth of emails I had to dispute the over charge with the bank. They are bad business. I'll never buy another thing from themReview from Justin L
1 star04/23/2024
Ordered my item 2 weeks ago and they still haven't shipped it off nor replied to any of my emails. ************** Never again. Basically they have stolen my money.Review from LASHLEY W
1 star02/10/2024
Careful with this business. Not the best dealer in the areaHe sold me a car with a broken seat belt and did not to reimburse me..that means they dont inspect their vehicles before selling.He also will attempt to make you sign up and agree to high interest rates on your loan so they can make more money off you..make sure you on your ******** Your registration fee is also not included at your initial Downpayment. So when you do collect your plate you will need to pay another 150-250$They also dont have most of the cars advertised online and or the car has been sold and will tell you come to the shop to try sell you something else. Be careful find you a better dealer. NOT WORTH THE HASSLEReview from Alex R.
2 stars01/02/2024
Feeling like this is a scam. Made my order 4 days ago for it to be here by Monday or Thursday at the lates. Every time I track my package is says order confirmed and thats it. So I just spent over $100 and Im not gonna get my order I guess? It feels like I just gave away my money and I dont let that slide at all. I even contacted support and no one reached back. Just feels like a scam dude.Review from Svetlana D
1 star10/30/2023
I bought a product from them and it turned out to be the wrong one that fits my car. I returned it, but did not receive any money for returning the item. Don't buy anything from them if you don't want to waste your nerves and money!Review from Mike Z
1 star08/28/2023
Unfortunately I fell victim to these fraudsters as well.Part wasn't as described and it did not fit my car.Initiated a return, sent the part in and never received the return money.I am now out $800 but am disputing it with my cc company.Review from Chylee D
2 stars08/23/2023
Do they send receipts/invoice with the package somebody please let me know
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