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Business Profile

Ecommerce

Misfits Market

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Misfits Market's headquarters and its corporate-owned locations. To view all corporate locations, see

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Misfits Market has 2 locations, listed below.

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    Customer Review Ratings

    1.13

    Average of 152 Customer Reviews

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    Review Details

    • Jayadev S

      Date: 04/16/2025

      Jayadev S

      Date: 04/16/2025

      I just visited the misfits site after seeing an add and liking their concept being a professional working in ***. But there was no proper communication regarding subscription model and today morning my card was charged for 41.51$ without any authorization with items I never wanted. This is such a shame on the business to make money like this and just do such unfair trade practices.

      Misfits Market

      Date: 04/22/2025

      Thanks for sharing your feedback with us. We're truly sorry to hear that your first experience with us was a stressful one. We're a weekly grocery delivery subscription and we strive to make this transparent during the sign-up process. We'll also send reminder emails when your shopping window opens! Taking a look at your online account, we see that our ************* Team has responded to your email. They've since refunded this order in full and cancelled your subscription, as requested.We know that the subscription model isn't ideal for everyone and we offer an alternative option under the "Flex Plan". No skipping or automatic orders here, you'll simply opt into a delivery the week it works for you. We'd love to shed some light on this and any other concerns you may have. Feel free to respond directly to our team's email so that we can continue the conversation!

    • T. G.

      Date: 04/05/2025

      T. G.

      Date: 04/05/2025

      I placed an order with Misfits Market and I will never ever use them again this company has no communication skills whatsoever you place an order on their website they state that shipping is one to two business days but they don't say that one to two business days after they take 7 to 10 business days to process your order they don't say that so that's to me false advertisement I'm still waiting on an order that I placed about 9 days ago and I have no communication I have an email on file I have a phone number on file and there's just no communication whatsoever I can't cancel the order because it's been confirmed so I'm stuck and luckily I can go buy food somewhere else because if not then I guess I would starve messing with this company.

      Misfits Market

      Date: 04/11/2025

      Hi *****. Thanks for taking the time to share your feedback. We're so sorry to hear that your first experience with us was such a frustrating one. We'd love to help! Please send our ************* Team a note via the "Contact Us" link at the bottom of our site. We'd be happy to dive into your account and find a resolution. Thanks so much!

      T. G.

      Date: 04/17/2025

      Thank you for responding, however days after this report Misfits shipped my order. I appreciate the feedback but I will never use this company again the experience wasn't something I can get over. Communication with one's order should be a priority to the company instead of the customer guessing when they will receive their order. All you get is one email stating your order is out for delivery. Really. I will not recommend Misfits nor will I ever place another order. Hopefully Misfits can step up their game and do better at getting orders out with communication to the customers.

    • Ashley H

      Date: 03/24/2025

      Ashley H

      Date: 03/24/2025

      Company adding bogus extra charges so the total doesnt add up. They did this to me months ago and when I contacted customer service they tried to tell me I had a cold pack item and that was why - but I triple checked and NONE of the items in my cart were cold pack items. I stopped shopping with them for a few months as a result of this because they were not budging. I see recently they lowered their shipping fee so figured Id try again. I added roughly $50 to my cart and then changed my mind, so I removed all items from the cart. I notice today there were 2 attempts to charge my credit card on file. Im absolutely FURIOUS. I took everything out of my cart and now they are trying to charge me for the items?!?! Absolutely ridiculous. Never shopping with again, huge scam!

      Misfits Market

      Date: 03/28/2025

      Hi there. Thanks for sharing your review with us. We're so sorry to hear your experience with us was a stressful one. Initially cold-packs were added to your order for the drinks in your cart, to keep them nice and cool by the time they arrived to your doorstep. Taking a look at your online account, we see that your account was cancelled and no charges went through. We also see that our ************* Team has responded to your email but please feel free to respond directly to it if you have further questions.

    • Sophia P

      Date: 03/18/2025

      Sophia P

      Date: 03/18/2025

      Horrible place to purchase groceries from Charged my card without my approval for groceries I didnt choose cancel not choose/want

      Misfits Market

      Date: 03/21/2025

      Hi ******. Were sorry to hear about your experience and can understand how frustrating unexpected charges can be. Misfits Market is a subscription service, and we strive to make this clear during the sign-up process and beyond with reminders before each order processes. That said, we never want you to feel stuck with something you didnt want.


      Our team has already issued you a full refund for this order and canceled your subscription, so you wont receive any more orders from us. We appreciate your feedback and will keep working to make our service as clear and seamless as possible. If you need anything else, just let us know!

    • Betty M

      Date: 02/26/2025

      Betty M

      Date: 02/26/2025

      Got an order I didn't place/ went on line to see about joining, had to sign up to look at their produce. When I realized most of the items, potatoes breads and most veg they offered I don't ever eat. I back out with our placing any order sent me a box with nothing but things I'm not able to eat. Cost me *****

      Misfits Market

      Date: 03/04/2025

      Hi there, Thanks for your feedback! Were sorry to hear your experience with us was not up to our standards. We would appreciate a chance to hear more about your experience so we can learn from it and make things right for you! If youd like to share, please drop us a line from the 'Contact Us' link at the bottom of our website

    • Gloria W

      Date: 01/24/2025

      Gloria W

      Date: 01/24/2025

      I have made attempts to cancel my subscription, yet this company has refused to cease taking money from my bank account. They do not have a customer service number to talk with anyone about canceling my service, but they continue to steal my money while I wait for someone to respond to my cancellation request. STOP TAKING MY MONEY, MISFITS! I no longer want your service. As of today, PLEASE CANCEL MY ACCOUNT!!!! I am a disabled senior and cannot afford to keep paying you for UnFit food.

      Misfits Market

      Date: 01/27/2025

      Thanks for your feedback! Were sorry to hear your experience with us was not up to our standards. We would appreciate a chance to hear more about your experience so we can learn from it and make things right for you! If youd like to share, please drop us a line from the 'Contact Us' link at the bottom of our website.

    • Lisa N

      Date: 01/16/2025

      Lisa N

      Date: 01/16/2025

      If I could give 0 stars, I would! It's almost impossible to cancel, very confusing! Believe me I have cancelled my account, but for some reason they keep charging me! I had to cancel tlmy debit card and get a new one so they would stop charging me! What you get for what you pay for is dismal! For almost $60 you get a few "fresh" fruits and vegetables, some crappy cereal and if youre lucky, some meat. The only thing we did like was the Naked Bread. The food isn't very fresh, I've gotten spoiled chicken! There is NO phone number to call them, they send out an email that is the same one each time, no human to talk to... If I were you, I wouldn't even consider trying them. They are beyond disappointing.

      Misfits Market

      Date: 01/27/2025

      Thanks for your feedback! Were sorry to hear your experience with us was not up to our standards. We would appreciate a chance to hear more about your experience so we can learn from it and make things right for you! If youd like to share, please drop us a line from the 'Contact Us' link at the bottom of our website.

    • Michelle R

      Date: 01/06/2025

      Michelle R

      Date: 01/06/2025

      At first I thought I had mistakenly signed up but was able to easily navigate through the website, then app. I have the non-subscription option. I LOVE you guys so much. I live in very rural, no grocery storeland. My produce lasts like 3 weeks, I enjoy the meat selections, and your bakery selection is pretty top notch too. Keep up the great work, I love Misfits Market ????

      Misfits Market

      Date: 01/08/2025

      Hello ********, thank you for reaching out. We are happy to have you on our Food Waste Warrior's Team!!!

    • David L

      Date: 12/27/2024

      David L

      Date: 12/27/2024

      I find it disappointing that they are emailing me a 50% off deal that cannot be fulfilled at 50%. The offers maximum value is $20, but the minimum order is $45. Its branded as 50% off but cannot be used for 50%. Its unnecessarily deceptive.

      Misfits Market

      Date: 01/02/2025

      Hey there, thank you for reaching out and sharing your experience. To further assist you, please contact our email team using this form: ****************************************************************************************

    • Sanette P

      Date: 11/27/2024

      Sanette P

      Date: 11/27/2024

      I contacted them to have my account canceled. No respond at all. I signed up to try and choose what I wanted in my box. Instead they send me crappy stuffs that no one would even want to eat. This business has no phone number to contact with your issues so all you get is an automated bot. Please cancel my account. I dont need this.

      Misfits Market

      Date: 12/04/2024

      Hi *******! Thanks for taking the time to share your feedback. We're so sorry to hear that your first experience with us was such a disappointing one. Our ************* Team responded to your email on 11/27 and cancelled your subscription as per your request. Additionally, they asked for a list of the items you wouldn't be able to enjoy but we aren't seeing an email response yet. At your leisure, feel free to respond directly to our email and the team would be happy to help! Thanks so much.

    Misfits Market is NOT a BBB Accredited Business.

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